Manager, Media Production Operations

2 weeks ago

Toronto, Canada BELL MEDIA INC. Full time

Req Id: 406985

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team.

The Bell Media team creates and delivers the best Canadian and international content across our digital media, television, radio, and out-of-home advertising platforms. We’re looking for innovative team players ready to take some of the most well-known entertainment brands in the country to the next level.

**Key Responsibilities**:
Dome Productions is looking for an individual with strong interpersonal skills, technically minded, a strong knowledge of live sports production to fill the role of Supervisor in our broadcast operations centre. In this role you will be part of the operations and engineering team that supports virtual ad replacement on live events.

**Responsibilities**:

- Review daily game schedules and ensure that necessary facilities are assigned along with operators and team leads.
- Compile and distribute Daily Event Sheets
- Ensure that operations staff are properly trained
- Ensure that operations staff are aware of changes and updates to facilities and software
- Monitor gallery outputs and front haul feeds to ensure that quality stands are maintained the augmented graphics are being broadcast.
- Initial contact between the venue techs and production mobile technical manager / producers
- Responsible for answering ROC Hotline
- Working with operators that have technical issues that cannot be handled by our team leads
- Respond to issues brought up by the venue techs that cannot be resolved by gallery operators or team leads
- Keeping track of Service Requests
- Ensures that Team Leads and engineers are following existing protocols relating to operation, engineering, scheduling, training and reporting
- Collates nightly reports, operator performance reports, blast alerts reports and sign out sheets from Leads
- Report any issues, findings and recommendations to Operations Manager

**Critical Qualifications**:
**Skills / Requirements**
- Strong knowledge of and experience in sports mobile production
- Experience in leading and coaching staff
- Sense of urgency to resolve identified issues
- Ability to work under time line pressures
- Understanding of computer networking and operating systems
- Ability to trouble shoot hardware and software issues
- Ability to monitor multiple video streams concurrently
- Experience in a supervisory role
- Detailed-orientated, multi-tasking, self-directed with the ability to prioritize tasks and work well under pressure and deadlines.
- Excellent communication skills
- Required to work weekdays, evenings and/or weekends as needed

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

**Additional Information**:
**Position Type**:Management
**Job Status**:Regular - Full Time
**Job Location**:Canada : Ontario : Toronto
**Flexible work profile**:Full-time in office (meaning that you will be required to perform your work on-site)
**Application Deadline**:01/24/2023

Created: Canada, ON, Toronto

**Bell, one of **Canada's Top 100 Employers.

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