General Manager

7 days ago


Victoria, Canada Ottavio Bakery & Delicatessen Full time

Key Responsibilities

The “go to person” to get things done in any area of Ottavio Italian Bakery & Delicatessen Project leadership - from the beginning to the very end

Management of staff - HR, scheduling, wages

Budgeting, sales forecasting

Commitment to a standardized program of procedures

To win the hearts and minds of the clients

**Functional Areas**
- Shop Management_
- Evaluate product costing in all areas
- Monitor & maintain overall food & service quality
- Overall responsibility for food & site safety & cleanliness
- Responsible for advising on equipment maintenance & replacement
- Review & update of existing menus, recipes & staff procedures manuals
- Staff recruitment, education & retention
- Kitchen /bakery expediting
- Service support in Bakery/Deli
- _Client Relations_
- Ultimate liaison between the client and Ottavio Italian Bakery & Delicatessen Back-up service in the bakery/deli
- Development, planning, budgeting & completion of on-site special events (Big Cheese Cut, A Day in France, Festa Italiana, Spanish Day, Christmas events, Olive oil)
- Develop relationships with likeminded food & beverage individuals
- Business Development _
- Increase wholesale cheese & meat sales
- Development, planning, budgeting, completion & evaluation of off site events
- Website and social media
- Coordination of market/event participation
- Ottavio Branding
- Administrative Management_
- Primary liaison between suppliers and the company
- Primary liaison between all professionals and Ottavio
- Onsite labour management including hiring and dismissal decisions
- Pay rate guidance and monitoring
- Oversight of food safety guidelines

Key Requirements

A background and love of fine foods & cheese

Minimum 3 years experience managing a multi faceted operation

Competent computer skills including Microsoft office suite, pos experience

Retail or food service experience

HR experience including payroll and benefits administration

**Salary**: $60,000.00-$85,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Day shift

COVID-19 considerations:
Masks optional for all staff

Ability to commute/relocate:

- Victoria, BC: reliably commute or plan to relocate before starting work (required)


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