Seasonal Customer Experience Representative

7 months ago

Surrey, Canada Indigo Cultural Department Store Full time

Company Description
**Location: Indigo Langley**

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE
- We love books and all things beautiful
- We are Canada’s Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning

We play by the following rules:

- We exist to add joy to our customers’ lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we’d treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate

**Job Description**:
You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO
- Create a warm and welcoming environment in our stores
- Add joy to our customers' lives
- Leverage our product to tell stories
- Engage and connect with our customers on the floor
- Curate specific product collections for each customer you meet
- Ensure Visual Standards are followed and maintained
- Role model Indigo’s High Performance Characteristics
- Seek information regarding new products, promotions and programs
- Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
- Work with a team to take down skids of new product and books to replenish and merchandise the salesfloor
- Take accountability to respond to customer feedback in a timely manner
- Hold self and others accountable
- Own self-development and provide continuous feedback to colleagues and Leadership Team
- Share ideas with Leadership Team on how to improve the employee and customer experience

**Qualifications**:

- Experience in specialty retail or a retail environment preferred but not required
- Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
- Demonstrated commitment to creating an exceptional employee and customer experience
- Ability to be mobile on the sales floor for extended periods of time
- Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
- Availability to work a flexible schedule including evenings, weekends, and holidays
- Ideally also available for overnights and early mornings starting between 4am and 6am

Additional Information

Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs.

**WELCOME HOME

  • Seasonal Customer Experience Representative

    7 months ago

    Surrey, Canada Indigo Books & Music Full time

    Company Description **Location: South Surrey** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting...

  • Seasonal Customer Experience Representative

    1 month ago

    Surrey, Canada Indigo Full time

    Company Description **Schedule**: Part-Time, **Location**: Indigo Grandview Corners, Surrey Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada....

  • Seasonal Customer Experience Representative

    7 months ago

    Surrey, Canada Indigo Books & Music Full time

    Company Description **5 AM AVAILABILITY REQUIRED** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting...

  • Seasonal Customer Experience Representative

    1 month ago

    Surrey, Canada Indigo Full time

    Company Description Schedule: Part-Time, Location: Indigo Grandview Corners, Surrey Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We...

  • Customer Service Representative

    7 months ago

    Surrey, Canada KeepsakeMom Creations Inc. Full time

    Our organization is seeking a part-time Customer Service Representative who is an excellent communicator with strong organizational/ administrative skills and who is a proficient typist. - live chat - IG direct messenger - FB messenger - SMS - phone Additional hours will be available through peak seasons, November and December (Christmas) and April and May...

  • Customer Service Representative

    7 months ago

    Surrey, Canada KeepsakeMom Creations Inc. Full time

    Our organization is seeking a part-time Customer Service Representative who is an excellent communicator with strong organizational/ administrative skills and who is a proficient typist (typing a minimum of 50 words per minute is a must). - live chat - IG direct messenger - FB messenger - SMS - phone Additional hours will be available through peak seasons,...

  • Seasonal Events Customer Experience Sales Floor

    2 weeks ago

    Surrey, Canada Walmart Canada Full time

    **Position Summary... **:To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty. **What you'll do...**: 1. Greets all customers in a polite and friendly manner. 2. Assists customers by promoting products/services, locating merchandise and making purchase...

  • Seasonal Customer Service Sales

    7 months ago

    Surrey, Canada Johnstone's Barbecues and Parts Full time

    **Seasonal Sales Associate** Are you passionate about outdoor living and cooking? Do you enjoy helping customers find the perfect equipment to elevate their outdoor experience? We're looking for enthusiastic individuals to join our team as Seasonal Sales Associates! Previous high end sales experience is a must a minimum of 3 year. We are looking for...

  • Customer Experience Representative

    2 days ago

    Surrey, Canada Indigo Books & Music Full time

    Company Description **Location: Indigo Grandview Corners** **Shift: 5 AM Start, Operations** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across...

  • Customer Experience Specialist

    3 months ago

    Surrey, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    {"h1": "Customer Service Representative Role at beBee Professionals", "p": "We are seeking a dedicated and friendly Customer Service Representative to provide exceptional service to our customers in Surrey, Canada. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and collaborating with colleagues to...

  • Customer Service Representative

    7 months ago

    Surrey, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group has a new opportunity for a Customer Service Representative to join our team! **Overview**: Reporting to the Fixed Operations Manager, you will act as the body shop's front-line customer relations and service sales representative. The Customer Service Representative's primary responsibility is to provide exceptional customer...

  • Customer Experience Specialist

    3 weeks ago

    Surrey, British Columbia, Canada T.K. Graphics Full time

    We are seeking a highly skilled Customer Service Representative to join our team at T.K. Graphics. As a key intermediary between the company and its clients, this role is pivotal in delivering exceptional customer service, providing accurate information, and contributing to the business's overall success.Key Responsibilities:Customer Interaction and...

  • Dynamic Seasonal Sales Representative

    2 weeks ago

    Surrey, British Columbia, Canada Groupe Dynamite Full time $32,000 - $34,000

    We are a global fashion digital retailer with two prominent brands, Garage and Dynamite. With over 300 stores in Canada and the U.S., and more than 4,000 people, we have been making our mark on fashion retail since 1975.Our core strengths are rooted in our team's innovative spirit, our commitment to customer satisfaction, and our ability to stay ahead of the...

  • Customer Experience Specialist

    1 month ago

    Surrey, British Columbia, Canada T.K. Graphics Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at T.K. Graphics. In this dynamic role, you will serve as the main point of contact for customers, providing exceptional support and ensuring seamless communication with internal teams.Key Responsibilities:Customer Interaction and Satisfaction: Serve as the primary point...

  • Customer Success Representative

    7 months ago

    Surrey, Canada Focus Acquisitions Full time

    The Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a...

  • Customer Service Representative

    7 months ago

    Surrey, Canada Merit Kitchens Full time

    Do you have a passion for the kitchen cabinet industry? Are you looking for an exciting opportunity to work with a fun, innovative, and energetic team? **A QUICK LOOK AT THE ROLE**: At Merit Kitchens, the Customer Service Representative will be the first point of contact with our dealers and supporting businesses to provide them with solutions for any...

  • Customer Service Representative

    2 weeks ago

    Surrey, Canada Texcan, Division of Sonepar Canada Inc. Full time

    **Position Overview**: Be apart of a growing sales team that is driven towards providing utmost customer service. We are seeking a Customer Service Representative who is an integral part of servicing our customers. This position largely contributes to ensuring the customer needs are proactively fulfilled. The Customer Service Representative is engaged with...

  • Customer Experience Representative

    7 months ago

    Surrey, Canada Indigo Books & Music Full time

    **Company Description** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...

  • Customer Service Representative

    3 months ago

    Surrey, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    At beBee Professionals in Surrey, we are seeking a Customer Service Representative to provide exceptional customer service and support our food counter operations. As a Customer Service Representative, you will be responsible for taking customer orders, preparing food items, and maintaining a clean and organized food counter.Key Responsibilities:Greet...

  • Customer Experience Manager

    1 day ago

    Surrey, Canada Tesla Full time

    What to Expect Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world’s transition to sustainable...