Maintenance Worker, Residential

6 months ago

Burnaby, Canada Amacon Full time

**About Us**

Driven by a passion for detail and a tradition of excellence in design and architecture, Amacon is recognized as one of Canada’s most influential real estate development and construction firms. With five decades of development and construction expertise, a precise level of design and craftsmanship is evident in all the homes and commercial developments that Amacon builds.

**Position Responsibilities**

Reporting to the Maintenance Supervisor, Residential, this position requires a motivated team player that can work independently to assist in the dedicated maintenance of properties within their portfolio to achieve a high level of tenant service and satisfaction.

With as many as 4-6 in-suite service requests per day, workers must be prepared to respond to a variety of maintenance needs, often with very little advance notice and with a selective degree of urgency. The following skills and responsibilities are critical to position:

- Plumbing - includes the repair, replacement or installation of faucets, diverters, pipes, valves toilets, and bathtubs.
- Electrical - includes the repair, replacement or installation of power switches, fuses, wall sockets, ceiling lights, climate control systems, and baseboard heaters.
- Drywall repair - includes filling in small holes caused by nails, patching and sanding walls in preparation of paint between the time a tenant vacates a unit and a new renter assumes occupancy.
- Painting - includes minor touch-ups following damage repair and new coats of paint applied to unit walls between the time a tenant vacates a unit, and a new renter assumes occupancy.
- Appliances - includes the repair, replacement, or installation of major household appliances, such as refrigerators, dishwashers, range ovens, washers and dryers, and air conditioners.
- Grounds-keeping - includes mowing grass, pulling weeds, trimming, and pruning trees and shrubs, watering lawns and plants, replacing light bulbs along pathways and parking areas, sweeping, or raking leaves, and tidying up bark or other ground covering.
- Snow removal - includes shoveling, blowing, or plowing snow away from covered walkways and driveways, and laying down rock salt atop icy surfaces to prevent slipping.
- Customer service - includes professional, prompt, and courteous correspondence with renters when scheduling and providing maintenance services, and with contracted vendors that provide additional facility services.
- Time management - includes maintaining an organized scheduling and tracking system, using a mobile device and computer, to effectively complete all maintenance requests in a timely manner and in the order by which they were received or by level of urgency.

**Minimum Qualifications**
- Education: High School Diploma or the equivalent, with a strong working knowledge of plumbing, electrical, and general mechanics. Trade certification preferred.
- Experience: Previous construction and/or maintenance experience an asset with 3-5 years year of experience in a maintenance related position required.
- Strong interpersonal and customer service skills
- Must be punctual and reliable
- Able to work independently and as part of a team
- Able to follow direction and problem solve
- Be respectful towards tenants, building managers and management etc.
- A strong work ethic, and strives for excellence
- Valid BC driver's license

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