Experienced Service Advisor

3 weeks ago


Calgary, Canada South Trail Hyundai Full time

South Trail Hyundai is seeking a Experience Service Advisor with dealership experience as an asset.

As a Service Advisor, you are the professional “manager” of the entire customer-oriented service process. You set the standards for customer support. You see every contact with customers as a professional challenge and feel responsible for satisfying the customer’s needs and resolving their concerns.

**Responsibilities**:

- Greeting the customer, taking over the vehicle and checking the quality and accuracy of the customer and vehicle data (VIN, mileage, instrument cluster messages)
- Defining the scope of repair with the customer
- Defining and explaining the estimated time and costs to be expected
- Reminding the customer of any open work or work recommended during the last visit
- Monitoring the maintenance or repair process to ensure customer promise times are met
- Communicating to the customer any additional work that may be required as identified by the technician
- Preparing for customer consultation and coordinating vehicle handover with the customer
- Explaining the performed work and invoice to the customer
- Explaining the necessity / advantages of any additional recommended services and / or repairs
- Ensuring the customer’s vehicle is in order, conveniently parked and properly cleaned

**Background & Skills**:

- Maintain the highest level of customer satisfaction
- Honesty & reliability towards the customer, and adhering to agreements
- Ability to complete tasks independently and responsibly
- Ability to remain polite to customers, even in conflict situations
- ADP / CDK experience is a valuable asset

**Hours of work**: Full time hours, Tues-Saturday Schedule

**_ McManes Automotive is an equal opportunity employer and an inclusive, accessible workplace._


  • Service Advisor

    2 weeks ago


    Calgary, Alberta, Canada AutoCanada Full time

    Service AdvisorCrowfoot HyundaiCalgary, ABWe're searching for an experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our expanding team. We need a friendly and motivational individual to fulfill this role effectively. You will have a crucial part in shaping the service experience for our valued clients...

  • Service Advisor

    2 weeks ago


    Calgary, Canada AutoCanada Inc. Full time

    **Service Advisor** **Crowfoot Hyundai** **Calgary, AB** We are looking for** **an experienced **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our...

  • Service Advisor

    4 weeks ago


    Calgary, Canada AutoCanada Full time

    Service Advisor Crowfoot Hyundai Calgary, AB We are looking foran experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our valued...


  • Calgary, Canada Universal Ford Lincoln Full time

    Universal Ford Lincoln is looking to add aqualified and experienced **SERVICE ADVISOR** to our team. Universal Ford’s primary vision is to expand our team, customer base and continue the growth and success we have worked to achieve over the last couple years. With the promotions and growth we have had, we are at a point where we need to expand our team...

  • Service Advisor

    4 weeks ago


    Calgary, Canada AutoCanada Inc. Full time

    We are looking for** **an experienced **Service Advisor** who is passionate about delivering exceptional customer experience to join our exceptional service team! We're looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our valued clients who choose to service their...

  • Service Advisor

    3 weeks ago


    Calgary, Canada AutoCanada Full time

    We are looking foran experienced Service Advisor who is passionate about delivering exceptional customer experience to join our exceptional service team! We're looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our valued clients who choose to service their vehicles at...

  • Service Advisor

    2 weeks ago


    Calgary, Alberta, Canada AutoCanada Inc. Full time

    Service AdvisorCrowfoot HyundaiCalgary, ABWe are looking for an experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team We're looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our valued clients who choose...


  • Calgary, Canada All Season Motorsports Inc. Full time

    We are looking for a full time, experienced **Parts and Service Advisor **to join our Team. The position is great for someone that wants to work in the motorsports industry. The position is **full time**. We are a Motorsport Company that Services the brands we deal in. We are looking for someone that: - Is punctual. - Is organized. - Has a positive...

  • Service Advisor

    4 weeks ago


    Calgary, Canada AutoCanada Inc. Full time

    **Service Advisor** **Courtesy Chrysler** **Calgary, AB** We are looking for** **an experienced **Service Advisor** who is passionate about delivering exceptional customer experience to join our exceptional service team! **Courtesy Chrysler **is looking for a friendly and motivational individual to fill this position. You will play a key role in curating...

  • Service Advisor

    4 weeks ago


    Calgary, Canada AutoCanada Full time

    Service Advisor Courtesy Chrysler Calgary, AB We are looking foran experienced Service Advisor who is passionate about delivering exceptional customer experience to join our exceptional service team! Courtesy Chrysler  is looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service...

  • Service Advisor

    7 days ago


    Calgary, Canada Silverhill Acura Full time

    As a key member of the **Silverhill Acura** team, the Service Advisor brings to life the Automotive Service Experience for the Customer. Reporting to the Service Manager, this position is responsible for creating great first impressions and to guide the customers through the maintenance scheduling process and repair of their vehicles. The Service Advisor is...

  • Service Advisor

    3 weeks ago


    Calgary, Canada Country Hills Nissan Full time

    Kaizen Automotive is one of Canada's 50 Best Managed Companies and a leader in automotive retail. We are always looking to expand and grow our business and are currently looking to add a qualified SERVICE ADVISOR to our team at Country Hills Nissan! The Service Advisor is responsible for accurately identifying and verifying a customer's needs, and providing...

  • Service Advisor

    2 weeks ago


    Calgary, Canada Valentine Volvo Full time

    **Summary** The Service Advisor is responsible for creating great first impressions and guides the customers through the maintenance scheduling process and repair of their vehicles. The Service Advisor is a great listener and is a master at executing all the service processes with due diligence and customer service and safety in mind. The Service Advisor...


  • Calgary, Alberta, Canada Inter Pipeline Ltd. Full time

    We are a major energy infrastructure business that has experienced tremendous growth over the past decade. This growth has provided our employees with stability, positive challenges, new career paths and opportunities to work in a dynamic team environment. As one of Alberta's Top 75 Employers and voted one of Canada's top 100 companies for 2023, we are proud...

  • Service Advisor

    4 weeks ago


    Calgary, Canada Subaru Calgary Full time

    **Job description** **Subaru Calgary **is part of the **Olympic Auto Group**, with over 30 dealerships, across Canada and the US, and more than 750 team members strong. We are ambitious, innovative and forward-thinking and we strongly believe that our people are our greatest asset. As lifelong students of our craft, we pursue improvement at every turn. We...

  • Service Advisor

    2 weeks ago


    Calgary, Alberta, Canada Silverhill Acura Full time

    As a key member of the Silverhill Acura team, the Service Advisor brings to life the Automotive Service Experience for the Customer. Reporting to the Service Manager, this position is responsible for creating great first impressions and to guide the customers through the maintenance scheduling process and repair of their vehicles.The Service Advisor is an...

  • Service Advisor

    4 weeks ago


    Calgary, Canada Euroworks Full time

    **SERVICE ADVISOR** - *Department**:Service** **Description: As the primary contact for our service customers, a Service Advisor also creates the impression of our brand. Because of this, they play a very important role in promoting and ensuring a high level of customer satisfaction. A Service Advisor contributes to the operational effectiveness of the...

  • Service - Advisor

    3 months ago


    Calgary, Canada The Jim Pattison Auto Group Full time

    We have a great career opportunity for you to join Canyon Creek Toyota as a Service Advisor! If you are a personable, thoughtful and tech-savvy individual who strives to achieve excellence in customer satisfaction, this position is for you! Why join us - Competitive compensation plans. - Unlimited opportunities for growth and development. - Manufacturer...


  • Calgary, Canada CMP Auto Chevrolet Cadillac Calgary -AB Full time

    **Are you an Automotive Service Advisor that enjoys working in a fast paced, busy environment. Enjoys working as part of a team and providing our clients the best experience. **Look no further as CMP Automotive has the opportunity for you! The Service Advisor we are seeking will be; a team player with a focus on customer experience, will have strong...

  • Service Advisor

    4 weeks ago


    Calgary, Canada Mercedes-Benz Country Hills Full time

    Mercedes-Benz Country Hills is seeking a Service Advisor with luxury brand experience. As a Service Advisor, you are the professional “manager” of the entire customer-oriented service process. You set the standards for customer support. You see every contact with customers as a professional challenge and feel responsible for satisfying the customer’s...