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Medical Office Assistant/receptionist

3 months ago

Kelowna, Canada Precision Men's Health Full time

**Responsibilities**:
1. Patient Interaction:

- Warmly greet and assist patients in a friendly and professional manner at the front desk
- Schedule appointments, collect patient information, and maintain accurate records
- Address patient inquiries and provide information on clinic services
- Coordinate and manage the front desk to ensure a smooth flow of patient appointments
- Answer phone inquiries promptly and efficiently
- Assist the Nurse and Lead Assistant as needed
- Maintain strict confidentiality of patient records in compliance with HIPAA regulations
- Collaborate with medical staff to ensure efficient patient care
- Assist in preparing examination rooms, cleaning rooms, sterilizing equipment, and stocking supplies
- Support patient retention efforts through attentive and personalized service

**Qualifications**:

- Proven experience as a Medical Office Assistant or equivalent role
- Knowledge of medical terminology, procedures, and office management systems
- Strong interpersonal skills with the ability to communicate effectively with patients and healthcare professionals
- Ability to handle sensitive information with confidentiality and discretion
- Proficient in computer skills, including electronic medical records (EMR) systems
- Familiarity with Input Health is advantageous but not required
- Be willing to learn treatment modalities used and understand how they impact and improve men’s sexual health outcomes

**Education**:

- MOA certification preferred
- High School Diploma or equivalent

**Benefits**:

- Competitive salary based on experience
- Health and dental insurance coverage
- Professional development opportunities
- Positive and supportive work environment

**Job Types**: Full-time, Permanent, Fixed term contract
Contract length: 12 months

**Salary**: $28.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- Overtime

**Education**:

- DCS / DEC (preferred)

Ability to Commute:

- Kelowna, BC V1W 0A7 (required)

Work Location: In person

Application deadline: 2024-02-23
Expected start date: 2024-02-26