Branch Office Administrator
2 months ago
**Are you an organized administrative professional with a positive and energetic personality, and keen attention to detail? If so, then this opportunity may be a great fit for you**
We are a busy & growing Real Estate Team seeking a Branch Office Administrator who will provide an excellent customer service experience to both our agents, and all clients. You will be the first point of contact, so it is important that you set an amazing first impression Everything we do is aimed at helping them be more productive, as well as create and maintain a vibrant, friendly and cooperative workplace.
**Please note - this is a full-time position. Office is open Monday to Friday, 9:00am-4:30pm with lunch break between 12:00-1:00pm. Pay is $18-$20/hr depending on experience; potential to earn more, with increased responsibility.**
**Responsibilities Include**:
**First Impressions**:
- Smile Be positive, energetic and upbeat
- Maintain a willing, helpful and positive, “It’s my pleasure” attitude at all times
- Promptly answer all incoming phone calls and courteously welcome all office guests
- Keep reception/common/meeting areas neat and presentable
- Dress in a professional manner
**Information**:
- Distribute all incoming messages and faxes - notify Sales Associates when faxes associated with a listing or sale come in.
- Notify Sales Associates of client drop ins or client drop offs of paperwork - page/text
- Arrange for couriers as needed
- Title/corporate searches as requested
- Take deposit cheques to the bank
**Listing Management**:
- Receive, check, sort, scan and identify missing documents; input changes/extensions
- Input listing documents into Enviromint
- Review, electronically file and shred incoming FINTRAC documents
**Social Media**:
- Regularly create and post content for various Office Facebook pages
- Assist agents in creating/posting content to their Facebook/Instagram/LinkedIn/etc. pages
- Create boosted posts for agents
- Promote community events on social media
**Administrative**:
- Commissioner for Oaths for clients and Sales Associates as required
- Attend and participate in all staff meetings
**When you arrive**:
- Check outside lockbox, clean up the outside as needed (sweeping, collecting random garbage)
- Lights on, check and tidy meeting rooms and kitchen, put dishes away
- Make sure snow is shovelled and ice remover applied - or call the contracted vendors; same for summer landscaper duties
- Be ready to answer phones and walk-in’s promptly at 9:00am
- Check bathrooms - clean and tidy and stocked with supplies
- Check copier/printer - paper/toner
**During the Day**:
- Periodically check the meeting rooms and entire office, make sure they are tidy
**Before you leave**:
- Lights off, check and tidy meeting rooms and kitchen
- Make sure computers in meeting rooms are turned off
- Check bathrooms - clean and tidy and stocked with supplies
- Check copier/printer - paper/toner
- Take outgoing mail to postal box
**Requirements and Qualifications**:
- Strong interpersonal skills
- Legendary customer service skills
- Willingness to learn and develop new skills
- Reliable transportation, dependable personality
- Maintain confidentiality at all times
- Flexibility to cover additional shifts when needed
- Exemplary written and verbal communication
- Highly organized to manage workflow efficiently
- Team player with a positive attitude
- Self-motivated requiring mínimal supervision
- Excellent phone manners and etiquette
- Customer service experience required
- Previous real estate office experience would be an asset
- Proficiency using Outlook, Excel, Word
- Enviromint/Deal Manager To Go or other real estate management system experience would be an asset
**Job Type**:
- Full-time (5 days a week, Monday-Friday, 9:00-4:30pm with 1 hour lunch break)
**Location**:
- RE/MAX real estate central alberta - 5008 50 Street, Innisfail, Alberta
Nobody else in Canada sells more Real Estate than RE/MAX We believe that by providing the best training, administrative and marketing support possible to independent business owners, they would be free to focus on what they do best - sell real estate and operate dynamic brokerages. Our realtors are known for their unrivalled expertise, tech savvy marketing programs and community consciousness. Be part of our success
**Job Types**: Full-time, Permanent
Pay: $18.00-$20.00 per hour
Expected hours: 32.5 per week
Schedule:
- Monday to Friday
Work Location: In person
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