Security Field Supervisor

3 weeks ago

Toronto, Canada GuardTeck Full time

Security Field Supervisor

Are you passionate about security and committed to creating a safe and secure environment for others? Do you possess strong leadership skills that empower and enable individuals to excel? If so, we have an exciting opportunity for you

**Position: Security Field Supervisor**

**Wage: $24.00 to $25.00 per hour**

**Requirements**:

- Certificate in Security Management or a combination of education and experience.
- Minimum of 3 years of experience in the security field.
- Valid Security Licence for the province of Ontario.
- Valid CPR/First Aid certification.
- Leadership training is considered an asset.
- Full G Driver's license preferred.

**Knowledge, Skills, and Abilities**:

- ** Authentic Leadership**: Demonstrate transparency and authenticity in your actions and interactions with team members.
- ** Empathy**: Lead with empathy, understanding the needs and concerns of both clients and security personnel.
- ** Strong Leadership Skills**: Possess the ability to lead, inspire, and empower individuals to perform at their best.
- ** Independence and Teamwork**: Capable of working independently while fostering a collaborative and supportive team environment.
- ** Exceptional Customer Service**: Committed to delivering outstanding customer service and ensuring client satisfaction.
- ** Effective Communication**: Excellent written and verbal communication skills to convey information clearly and concisely.
- ** Conflict Resolution**: Exhibit strong conflict resolution skills to handle challenging situations calmly and professionally.
- ** Decision-Making**: Ability to make difficult decisions and engage in tough conversations when necessary.
- ** Time Management and Organization**: Excellent time management, organizational, and planning skills to efficiently handle various tasks.
- ** Investigative Skills**: Capable of conducting thorough investigations into security incidents.

**Responsibilities**:

- Oversee and supervise security operations, ensuring compliance with company policies and procedures.
- Lead and mentor security personnel, fostering a positive and productive work environment.
- Coordinate and schedule security staff to meet client requirements and maintain optimal coverage.
- Conduct regular site inspections to assess performance, address issues, and implement improvements.
- Handle security incidents, conducting investigations when required and implementing corrective actions.
- Provide exceptional customer service to clients, addressing inquiries and concerns promptly.
- Collaborate with management to develop and enhance security strategies and protocols.
- Keep up-to-date with industry trends, best practices, and legal regulations related to security management.
- Maintain accurate records and reports as necessary.

Guardteck Security Corp. is a BC owned and operated security firm providing professional security services throughout Western Canada. Founded over 10 years ago on the values of hard work, loyal clients and a strong team, Guardteck continues to grow and exceed client expectations with a "Safety Through Customer Service Excellence" approach to security services. With over 750 employees, we focus on cultivating the right talent for the right job. The strength and culture of our company is built upon the investment in our staff, and as we grow, our staff grows as well. Come be a part of our team and let’s grow together.

From office buildings to major shopping centres to residences and schools, our security team is at the forefront of professional facility services in Western Canada. Guardteck Security also provides security services to the largest concerts, festivals, live music venues and VIP events.

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