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Area Sales Manager, Pre-open and Lease-up Residences

4 weeks ago

Greater Toronto Area, Canada Amica Senior Lifestyles Full time

Job Description:
**About Us**

Amica Senior Lifestyles is setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. Committed to enriching the lives of seniors now and as their needs change, Amica offers Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options. Established in 1996, the company owns and operates 33 residences in British Columbia, Alberta and Ontario, with plans to continue expansion in select markets.

**The Opportunity**

The Area Sales Manager (ASM) supports new developments and lease-up residences across the GTA, Ontario and British Columbia regions. Reporting directly to the Regional Director of Sales and Marketing (RDSM) you will be accountable for supporting a variety of sales and marketing initiatives within a portfolio of residences and focus on the drivers of occupancy & revenue. In partnership with the RDSM you will determine market strategies and develop sales activities for each residence. In this role you will gain an in-depth understanding of the senior care market and each residence’s unique niche within their market.

As a sales leader you have a strong understanding of revenue drivers beyond occupancy levels and know how to drive the top line through providing leadership price setting. You are comfortable utilizing key performance indicators, customer relationship management databases and other data for planning and decision making. You are resident-centered in your approach and will support our residence-based teams with strong leadership and advanced business management skills.

**What you will be doing**

An important part of this sales leadership role is the support you will provide to our residence-based sales teams. You will ensure that Sales Team Members are well trained to excel at their job and are well positioned to achieve their sales goals. You will also coach and support other community leaders (General Managers, Coordinators, etc.), promoting knowledge and competencies in the areas of sales fundamentals.

**Other key responsibilities**:

- Support the opening of new residents throughout the various phases of opening including pre-open, opening, post-open and lease-up
- Create and grow profitability by leveraging occupancies, revenue generation and responsible expense management. Retaining, nurturing and developing top talent.
- Collaborate with RDSM, Support Office and Regional Team partners, General Managers and Local Leaders to support the delivery of world class, resident-centered care and services
- Role-model and enhance our company's culture and values in all interactions
- You will ensure that each resident/prospect within your portfolio is treated with dignity and respect, consistent with our company’s vision statement. You are natural at building relationships with team members, residents, family members, key referral sources and business partners
- Conduct regular site visits and reviews with each residence, documenting results such as highlighting accomplishments and areas for follow up opportunity

**What we’re looking for**
- University degree in related field preferred
- A minimum of five years of sales experience with a track record of driving revenue
- Healthcare industry experience and/or Sales manager/operational leadership experience for a multi-residence team or region
- Solid understanding of Profit and Loss (P&L), and business management (pricing, financial reporting, census measures, etc.)
- Prior participation in the pre-open of a retirement residence would be considered an asset
- Highly effective communication skills including the ability to facilitate small/large group presentations and events
- Ability to travel and work flexible hours such weekends and evenings to support peak service delivery days and times.

**What you can expect from us**
- A diverse and inclusive environment where individual differences are celebrated, and you’re encouraged to be your best self
- A collaborative environment where we work together to succeed as a team
- Learning opportunities to help you grow and support for professional development and designations
- Comprehensive benefit package including RRSP matching- Amica Senior Lifestyles recognizes the importance of immunization to protect our residents, team members and visitors from COVID-19. Effective October 2021, a condition of employment is requiring that all new hires have received all required doses of a COVID-19 vaccine approved by Health Canada._
- Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted._

SO-Hiring-AMICA