Community Outreach Worker

4 weeks ago

Orillia, Canada City of Orillia Full time

**JOB DESCRIPTION**

Reporting to the Director of Corporate and Operational Services, the Orillia Public Library seeks an experienced social worker/social services worker for the full-time, permanent role of Community Outreach Worker.

**DUTIES**
- Proactively provide engagement and support to individuals in need of social services.
- Help individuals meet basic needs by assisting with navigation of social service systems.
- Provide brief short-term support in life skills, developing coping strategies.
- Provide Individuals with referrals to community supports as required.
- Respond to requests for assistance with de-escalation when it is safe to do so, including contacting emergency back-up services if required.
- Follow-up with individuals after initial contact to confirm they received the necessary assistance.
- Maintain accurate records of contact as required.
- Develop partnerships with community resources and services to make referrals, understand what services are available and how to best access them.
- Support and provide training for front line staff at the Library, City and downtown, in conjunction with other social service agencies, in:

- mental health awareness,
- crisis intervention and de-escalation, and
- trauma debriefing.
- Other duties as assigned in accordance with corporate objectives.

**QUALIFICATIONS**
- Registered Social Worker with 2 years of related work experience, or Registered Social Service Worker with four years of work experience in community outreach. Equivalent education/work experience may be considered.
- Eligible to be a member of the Ontario College of Social Workers and Social Service Workers.
- Experience working in a front-line community setting with at-risk individuals.
- Knowledge of short term, single session modalities.
- Non-Violent Crisis Intervention, First Aid & Mental Health First Aid training including administering naloxone an asset, with preference for “train the trainer” certification in each area.
- Ability to deal effectively and courteously with the public, staff, and external agencies.
- Excellent organizational, judgment, initiative, and interpersonal skills with ability to work independently and in a team environment.
- Valid class ‘G’ Ontario driver’s license with access to a reliable vehicle is required for this position.
- A current and acceptable Criminal Record Check with Vulnerable Sector is required for this position at the incumbent’s expense, prior to the employment commencement date.

**Salary**: $66,629.00-$80,209.00 per year

Work Location: In person

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