Journeyperson Heavy Duty Equipment Technician

3 weeks ago

Lively, Canada Komatsu Full time

Komatsu is an indispensable partner to the construction, mining, industrial and forestry industries that maximizes value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Our Komatsu, P&H, Joy, Montabert, Modular Mining Systems, Hensley Industries, NTC and Gigaphoton equipment and services are used to extract fundamental minerals and develop modern infrastructure.

With a focus solely on mining, Komatsu Mining designs, manufactures, distributes and services extensive product lines of highly reliable P&H surface mining equipment and JOY underground mining machinery used to cut, crush, load and convey coal and industrial minerals worldwide. Customers receive a superior experience through direct relationships with Komatsu Mining's support people, and through its services located close to the mines. Komatsu Mining's products and related services are used extensively for the mining of coal, copper, iron, gold and other mineral resources and the company employs people worldwide.

**Responsibilities**:

- Inspects equipment for proper performance and determines faults and malfunctions.
- Troubleshooting and diagnosis; adjust equipment & repair/replace parts components or systems according to scopes of work.
- Tests repaired equipment to ensure proper operational performance.
- Commission new equipment.
- Provide customer training as required.
- Completes accurate time records, technical reports, failure reports, etc.
- Stays current with industry, customer, product developments and technical best practices.
- Builds strong relationships with internal and external customers to ensure smooth operations and customer satisfaction.
- Ensures customer satisfaction within area of primary responsibility.
- Complies with Joy Global safety policies and applicable regulatory, customer or industry requirements.
- Strives to find safer ways for customers to work with Joy Global products.

**Qualifications**:

- Red Seal Journeyperson Heavy Duty Equipment Technician (HDET421A) is required.
- Experience and ability to work underground is required.
- Excellent troubleshooting ability.
- Knowledge of hydraulics and electrical systems.
- Ability to read and interpret equipment schematics.
- Strong diagnostic and problem-solving skills.
- Ability to facilitate technical training and impart detailed information.
- Ability to work in a team environment.
- Strong written and verbal communication skills.
- Flexible, self-motivated, and driven to achieve customer satisfaction goals and targets.
- Computer literacy.

Komatsu is committed to providing reasonable accommodation to all applicants due to a disability and can be requested by contacting our recruitment team.

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