![The Brick](https://media.trabajo.org/img/noimg.jpg)
Commercial Customer Service Associate
4 weeks ago
Is this job for you?:
Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
**WELCOME HOME**
The Brick is actively seeking to expand our service team. We need enthusiastic people with a great customer focused attitude The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous commercial division
**Responsibilities**:
- Coordinate service calls for furniture and appliances
- Respond to customer inquiries and offer solutions
- Process sales order confirmations for builders and large contracts
- Co-ordinate product reservations and deliveries for large contracts
- Organizing builder/special project deliveries
- Consistently follow up with customers on the progress of customer service related issues
- Other duties as assigned periodically
Qualifications:
- High school diploma or equivalent
- Minimum 2 years customer service or sales experience
- Excellent telephone manner
- Excellent verbal and written communication skills
- Strong working knowledge of MS Office programs
- Creative problem solving skills
- A positive and enthusiastic attitude
Why The Brick?:
- Flexible “employer-paid” benefits including Health, Dental and Paramedical Services for you and your family
- Competitive pay
- Paid training
- Career progression program
- Access to free personal development training
- Employee discounts & Personal "Paid" days off
- Recognition, incentives, prizes and giveaways
Be a part of Canada’s largest home furnishings retailer
We welcome all abilities to apply.
We thank all those who apply; however, only those applicants chosen for an interview will be contacted.
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