Os&d Clerk, 22hr, Mon-fri,
6 months ago
OS&D Clerk: ensures that all freight related issues (Overages, Shortages & Damages) are resolved in a timely manner in order to meet the service requirements of our customer.
This includes document review/processing as well as monitoring the AS400 system for emerging issues.
**Job Requirements**:
- minimum of a college diploma or equivalent work experience in a clerical role
- good organizational skills and the ability to prioritize tasks and multitask;
- strong interpersonal skills; must be able to work well with others;
- good communication skills including telephone manner;
- strong order entry skills; attention to detail;
- computer literate;Google Suite, Windows OS
- transportation industry and/or AS400 experience are assets
**Roles and Responsibilities**:
- investigate and research all OS&D related issues
- assist dock workers in locating freight and determining root cause of nonconforming shipments
- complete inspection reports of damaged freight
- enter OS&D freight into the AS400;
- scan bills of lading and all regulatory documents
- Review Daily Dock Checks
**REQUIRED TRAINING**:
ISO 9001:2015 (Quality Management System) orientation for all employees is mandatory.
All new employees will go through an orientation that involves understanding how all departments operate and how they interact with one another. As part of the training needs, they may spend up to one week or more with another employee for purposes of learning the job, the procedures, the processes and the AS400 computer system**.
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