Flight Operations Sms Investigator

2 weeks ago


Toronto, Canada Porter Airlines Inc. Full time

Job Summary:
As a Flight Operations Safety & QA Investigator at Porter Airlines, you will play a crucial role in maintaining and enhancing the safety standards of our flight operations. Your primary responsibility will be to investigate and analyze safety-related incidents and occurrences within the flight operations domain. This includes incidents ranging from minor deviations to more serious safety concerns.

Joining Porter Airlines as a Flight Operations Safety & QA Investigator offers a unique opportunity to contribute to the safety culture of a reputable airline and make a meaningful impact on the industry.

Duties & Responsibilities:

- Lead or assist in investigations of safety incidents, accidents, or occurrences within the flight operations department
- Gather and analyze relevant data, interviewing involved personnel, and reconstructing events to determine contributing factors
- Utilize analytical tools and methodologies to assess safety risks and trends
- Identify systemic issues or areas for improvement and provide recommendations to mitigate risks and enhance safety
- Identify areas for improved operational excellence
- Work closely with various stakeholders within the organization, including flight crews, maintenance personnel, ground operations, and management, to gather information and insights pertinent to safety and quality assurance investigations
- Maintain detailed records of investigations, findings, and recommendations in accordance with regulatory requirements and company policies
- Prepare comprehensive reports summarizing investigation results and proposed corrective actions
- Stay abreast of relevant aviation regulations, industry best practices, and safety standards
- Actively participate in safety-related meetings, forums, and training sessions to enhance personal knowledge and contribute to the continuous improvement of the Safety Management System within flight operations
- Any other duties assigned by the Operations Manager

Behavioural Competencies:
**Concern for Safety**: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.**Teamwork**: Working collaboratively with others to achieve organizational goals.**Passenger/Customer Service**: Providing service excellence to internal and/or external customers (passengers).**Initiative**: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.**Results Focus**: Focusing efforts on achieving high quality results consistent with the organization’s standards.**Fostering Communication**: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications:

- Bachelor's degree in aviation management, aeronautical science, or a related field preferred
- Previous experience in aviation safety, flight operations, or a related discipline is highly desirable
- Strong analytical skills with the ability to critically evaluate data and draw meaningful conclusions.
- Excellent communication and interpersonal skills to effectively interact with stakeholders at all levels.
- Knowledge of SMS principles, investigation techniques, and regulatory requirements applicable to aviation safety.
- Ability to work independently and collaboratively in a fast-paced and dynamic environment
- Attention to detail and a commitment to upholding the highest standards of safety and professionalism.
- Proficient in Microsoft Office Suite including Word, Excel as well as Adobe
- Proficient in the Google Suite including Google Drive, Gmail, Meets etc.
- Excellent communication skills in the English language
- Able to commute to Billy Bishop Toronto City Airport Office (CYTZ)

Company Description:



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