Clerk/secretary, Group Therapy Services

4 weeks ago

Langley, Canada Fraser Health Full time

Why Fraser Health?:
Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it.

Curious to learn what it’s like to work here? Like us on
**LinkedIn** (fraserhealthcareers) for first-hand employee insights.

Detailed Overview: Reporting to the Manager, Clinical Services, the Clerk/Secretary performs clerical duties which includes booking outpatient appointments, completing forms, and compiling information; performs secretarial and receptionist duties such as keyboarding, filing and answering the telephone. Responsibilities:

- Performs receptionist duties such as receiving patients and visitors, answering the telephone, directing calls and recording messages, responding to general inquiries by providing information and directing to appropriate areas as required.
- Books outpatient appointments by receiving appointment requests, making follow-up appointments and adjusting arrangements in accordance with patient and facility requirements.
- Maintains patient records for department, requests files from medical records, collects and processes patient registration data as per departmental requirements, prepares charts for appointments.
- Collects, sorts and distributes incoming and outgoing mail, faxes, internal correspondence and courier documents.
- Types a variety of material including correspondence, memos, forms and procedures.
- Maintains departmental records, compiles information, prepares statistics into report format and forwards to appropriate parties.
- Maintains filing systems by performing duties such as indexing, labeling and filling appropriately.
- Prepares and maintains records related to program operation, following established procedure; forwards to the manager for approval and submits for processing.
- Arranges meetings as directed including booking rooms and equipment, confirming attendees.
- Maintains stationery and supply levels by monitoring stock, completing requisition forms for the Manager's signature, processing requisitions, checking incoming orders and following up on concerns.
- Arranges for servicing of office equipment as appropriate, by placing telephone request to servicing company.
- Performs other related duties as required.

Qualifications:
**Education and Experience**

Grade 12 and two (2) years' recent related experience or an equivalent combination of education, training and experience.

**Skills and Abilities**
- Ability to keyboard at 45 w.p.m.
- Knowledge of medical terminology.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal effectively with others.
- Ability to organize work.
- Ability to operate related equipment.
- Physical ability to perform the duties of the position.

Salary range: The salary range for this position is CAD $26.06 - $26.06 / hour

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