Centre Manager, Bettie Allard Ymca

3 weeks ago


Coquitlam, Canada YMCA of GREATER VANCOUVER Full time

**Date Posted: February 3**, **2023**

**Position Title**:Centre Manager

**Location**:Bettie Allard YMCA (555 Emerson St, Coquitlam, BC)

**Terms**:Full-Time, Permanent

**Start Date**:As soon as possible

**Salary**:Under review plus full benefits package

**Reports To**:Vice President, Health, Fitness and Aquatics

**A new Y for the Tri-Cities and Burquitlam communities**

The Bettie Allard YMCA extends our mission of building healthy communities into a new, vibrant, and growing community. Amenities at this new centre of community include Warm Water Teaching and Fitness Pool, Five Lane Lap Pool, Multipurpose Activity Rooms, Family Social Spaces, Universal/Family Change Room, and Welcome and Access Centre.

Designed with the community in mind, the new Bettie Allard YMCA will positively transform people’s lives for generations to come. Be part of something special by joining our team that will play an integral role in introducing the YMCA to a new community.

**Nature & Scope**:
**Major Responsibilities**:

- Ensure operational excellence
- Maintain high service standards and satisfaction ratings that are reflected in the achievement of annual membership growth and retention targets. Achieve all quality standards and targets established under YMCA best practices and the YMCA’s SAM 2.0 program.
- Provide direct leadership to departmental supervisors
- Ensure staff have the skills and knowledge required to perform roles in line with expectations of their functions. Support direct reports in the performance management of staff and volunteer teams.
- Ensure the Bettie Allard YMCA meets the strategic plan and operational goals of the Association
- Manage and achieve the targets and goals established in the centre’s operating budgets.
- Operate as a strong team player sharing leadership and accountability under an integrated management and program delivery model.
- Develop and maintain positive relationships and increase involvement of members and community partners
- Develop and implement plans to serve and engage the community through discussion, participation and involvement in community groups, committees and partnerships related to the needs of the Vancouver community.
- Extend the impact of the YMCA through committed leadership to the YMCA Leadership Forum and Centre Manager Work Group.
- Provide leadership to the YMCA Strong Kids Campaign and achieve targets through direct oversight of recruitment, training, supervision and recognition of campaign staff, volunteers, and donors.
- Establish rapport and maintain effective relationships with staff, volunteers, and members.

**Requirements**:

- Minimum of 5 years of leadership experience in management roles, involving responsibility for planning, operations and financial management
- Well-developed interpersonal skills and ability to establish rapport with diverse membership staff, volunteers, community stakeholders and partners
- Access to a vehicle or able to travel within the Lower Mainland and Fraser Valley
- Excellent written communication and public speaking skills
- Demonstrated experience and sensitivity in dealing with members of different cultures and backgrounds, including visible and invisible dimensions of diversity
- Proven leadership of dedicated, high-performance teams
- Post-secondary academic credentials and an ongoing commitment to professional development
- 3 professional references

**Competencies**:
**Leading Self**
- Evolve in Professional Capability - Commit to being better
- Achieve Excellence and Authenticity - Show up with the best version of you

**Leading Others**
- Develop the Potential in Others - Help people grow and lead
- Create a Culture of Connection - Build bridges between people and partners

**Leading Mission**
- Think and Act Strategically - Make good decisions and act on them
- Make an Intentional Impact - Advance the strength and cause of the Y

**About us**:
YMCA BC is a charity dedicated to strengthening the foundations of community, by nurturing the potential of children, teens & young adults, promoting healthy lifestyles, fostering a sense of social responsibility and delivering lasting personal & social change to grow in spirit, mind, and body.

Since January 2023, YMCA of Northern British Columbia, YMCA-YWCA of Kamloops and YMCA of Greater Vancouver are officially one association, with one mission to strengthen our impact for communities across British Columbia. We are YMCA BC. This transition marks a new chapter in our long-standing history of building communities, transforming lives, and connecting people of all ages, stages, backgrounds and abilities, to unique opportunities to learn, grow, and reach their potential.

YMCA BC provides services in health, fitness & aquatics, child care, camping, employment & community services to over 150,000 participants annually. Our values guide our decision-making and behavior:

- ** Do the right thing**:

- We are caring, respectful, honest and responsible in all



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