Call Centre Service Representative
2 weeks ago
GFL Environmental is looking for a Call Centre Service Representative to join our team in Coquitlam, British Columbia for a one-year contract from June 2024-June 2025
The Call Centre Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. They will also assist outside sales representatives with appointment setting, customer tracking and quotations.
At GFL our goal is to invest in our people and provide opportunities to grow for life
GFL Environmental is one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Together, our employees are known as “Team Green”—a name that unites us all under our shared purpose: making our customers and communities Green for Life
Working for GFL is more than a job — it’s an opportunity to grow in your career, make new friends, and make a difference each day.
Why Join TEAM GREEN:
Competitive wages and comprehensive benefits (health, vision, and dental) Life insurance and retirement savings options Ongoing learning and development opportunities Career advancement potential within a growing company Team-focused and supportive work environmentA day in the life* of a Call Centre Service Representative:
Arrive at the work station that services inbound calls and customers emails for multiple divisions within GFL. Field emails and customer inquiries with a solutions oriented attitude and display your ability to multitask Perform assigned tasks, which may include:Customer follow-ups and call-backsEmail follow-upsPayment requestsRun credit checks on new customers Be a positive advocate for the GFL Environmental image by fostering cooperation and collaboration with both internal and external customers. Complete other responsibilities, as requested by management*schedule may vary depending on the day-to-day, start time, etc.
Other advantages to working at GFL:
A network of 20,000+ employees across North America Diverse career pathways and internal growth opportunities Increased sustainability of your community, through the Activity in a publicly traded company (on NYSE & TSX)How to Apply: Ready to join Team Green? Please submit your resume and cover letter through our online application portal. We appreciate all applicants, but only those selected for an interview will be contacted.
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