Program Assistant

2 weeks ago


Vancouver, Canada MOSAIC Full time

**MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam), qiqéyt (Qayqayt), sc̓əwaθən məsteyəx (Tsawwassen), kʷikʷəƛ̓əm (Kwitwetlam), q̓ic̓əy̓ (Katzie), qʼʷa:n̓ƛʼən̓ (Kwantlen), SEMYOME (Semiahmoo) and Matsqui nations where we are privileged to carry out our mission.**

**WHY YOU SHOULD WORK WITH US**:
MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. For the past 45 years, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces in Canada (100-999 employees), the 2020 list of Best Workplaces Managed by Women and 2021 List of Best Workplaces in Canada (100-999 employees) by the Great Place to Work® Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

**JOIN OUR TEAM**

We are looking for a motivated **Program Assistant** to join our **WorkXP Internship Program** team

**POSITION FUNCTION**:
The **Program Assistant** is responsible for providing support to the program, coordinator, staff, and clients through effective, timely performance of administrative and clerical duties.

**QUALIFICATIONS**:

- Certificate or diploma in business administration, office management, or a combination of work and appropriate office administration experience.
- Current and satisfactory Criminal Record Check required.

**DESIRED SKILLS AND QUALIFICATIONS**:

- Experience providing administrative or clerical support including data entry skills.
- Excellent customer service skills.
- Strong interpersonal and written communication skills.
- Strong organizational and time-management skills.
- Ability to work independently and in a team environment.
- Proficiency in Microsoft Office suite, Microsoft Teams, publishing software, databases, and the ability to operate standard office equipment.
- Tactful, discreet, diplomatic, patient, flexible and possesses cultural sensitivity and excellent judgement in decision-making.
- Strong attention to detail.

**KEY RESPONSIBILITIES**:

- Perform administrative tasks: answer inquiries about the programs/projects; file documents; produce documents and spreadsheets; order office/program supplies and maintain inventory if necessary; code invoices, enter/record financial data and other data, track applicants and update data base.
- Support clients: pre-screen applicants, assess eligibility, handle program registration; maintain client records; provide information/referrals and orientation; send regular job leads to participants, and additional support as assigned.
- Support Employment Service Advisors: assist with the Intake process of clients and employers, ensure program forms are completed, schedule meetings, prepare and/or assist with correspondence, presentations, marketing, reports, and surveys.
- Manage the Participant and Employer Trackers / Data Base and update when necessary.
- Research and compile information and data.
- Maintain and provide statistics on participant and employer progress.
- Maintain client files to proper standards.

**HOURS**:Part time - 21hrs per week. This is a contract position until March 31, 2024.

**STARTING PAY**: Commensurate with experience.

**BENEFITS**:

- A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.5 hours of work per week_.

**DEADLINE**:April 10, 2023

**IMPORTANT NOTES**:

- Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, please ensure that it allows you to work for the duration of this position.
- We are committed to creating a safe and healthy working environment for our employees. MOSAIC employees are expected to adhere to several policies and procedures such as _Right to a Respectful Workplace_, _Code of Conduct_, and _COVID-19 Vaccination_.



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