Regional Program Leader

7 months ago

Etobicoke, Canada EMCO Corporation Full time

**Company Description**
With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

The Regional Program Leader is responsible for all aspects of regional training and marketing** **events, in conjunction with providing administrative support to the RVP. This** **position is responsible for building curriculums and agendas for annual training and customer events, creating and** **updating training materials, selecting venues, negotiating terms, internal field communications, and providing on-site event management of all events to ensure they run efficiently.

**RELATIONSHIPS**:

- Reports to:_ Regional Vice President - Ontario
- Works with:_ Profit Centre Managers, Various Regional Committees, Strategic Development Trainees, Future Leaders, National Support Centre, Regional Administrators
- External Relationships:_ Vendors, Customers, Training Venue Providers, Hotel Reps and Travel Agents

**Strategic Development Program (SDP) Leader**:

- Provide mentorship to SDTs by tracking their progress within the program and helping them navigate from one phase to the next
- Address gaps in developmental resources; source and/or update SDP resources as needed
- Lead SDP initiatives / special projects by engaging and coordinating SDT resources
- Facilitate communication between SDTs and PCMs/regional/national leadership
- Produces monthly tracking reports to facilitate communication with all stakeholders

**Training Lead**:

- Plan, design and manage regional training and development opportunities, including (but not limited to) the Customer Driven Leadership (CDL) workshop. Responsible for:

- Creating and managing agendas, coordination of facilitators, and all communication to participants
- Updating/creating course materials (e.g., presentations, participant guides, handouts, etc.) and working with facilitators to conduct dry-runs and optimize presentations
- Facilitating training sessions as needed
- Evaluating training on a timely basis and making recommendations for continuous improvement
- Developing a consolidated training planner for each fiscal year

**Event Lead**:

- Plan and manage regional events (in-person and virtual) which includes, but is not limited to:

- Annual South Trip
- CDL Workshop
- SDP Symposium
- Regional PCM Meeting
- Vendor Roundtable
- PCM Forecast Review
- Regional team building events (as required)
- As Event Lead, responsible for:

- Creating and managing agendas, coordinating vendors, speakers, etc.
- Evaluating, negotiating, and booking venues, including meeting space, accommodations, and meal coordination

**Pricing Champion**:

- Attend pricing calls, coach other regional pricing champions on change management practices, and provide insights on top category performance and successes
- Conduct PC Margin Audits and create and track pricing KPI’s
- Continually update pricing toolkit of resources to assist pricing teammates across the Region
- Provide monthly reporting of the Margin Leaderboard with key insight and action item identification

**Qualifications**
Education: College or University degree

Experience: Event Coordination and Training & Development experience required, Administrative experience is an asset

**ATTRIBUTES**:

- Ability to manage, coordinate and organize events for groups of all sizes (ranging from 5 to 120+), including managing a budget
- Experienced in delivering training and instructional design
- Strong interpersonal, organizational, analytical, time management and project management skills
- Flexibility and can-do attitude to multi-task and manage unexpected situations successfully
- A strong sense of urgency and work ethic, takes initiative to execute projects and looks around corners to prevent potential setbacks
- Clear and creative communicator, with strong written and verbal communication skills
- Demonstrates good judgment, exhibits

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