Commercial Analytics Coe

2 weeks ago


University of Alberta Edmonton, Canada PerkinElmer Full time

**This is global remote role that can sit anywhere.**

“Data is a valuable commodity when it can reduce the time, effort, and resources required to solve problems and help make sound decisions.” - IBM

**Leadership & Strategy**
- Lead the global Commercial Analytics COE, supporting the business outcomes across the customer journey, inclusive of Marketing, Sales, Service, Customer Operations and the Global Commercial COEs teams, around the world.
- Be a strategic thought partner, elevating best practices on data consumption, modeling, analytics, and reporting.
- Build, develop, and manage talent across the analytical COE that will be comprised of business insight analysts and business automation analysts with both global and regional emphasis.
- Stay connected to industry news and trends, incorporating into data systems & visualizations.

**Data Analytics Transformation**
- Drive the transformation of data into knowledge, identifying new ways to interact across multiple data sources, driving real-time visualization of critical KPIs, extracting insights to drive decision making.
- Publish insights on performance KPI’s for the Commercial organization, elevating models to manage change and growth drivers through data-supported visuals.
- Lead the definition and standardization of how data is sourced, integrated and consumed for the Commercial organization and aligned with the business strategy, ensuring data quality and integrity
- Own master data management, data governance, and data standardization.

**Automation Amplification**
- Drive automation across the commercial end-to-end customer journey, expanding upon the great work started across Robotic Process Automation (RPA) and Analytical Process Automation (APA).
- Proactively evangelize the RPA/APA program across PerkinElmer, enabling global innovation, simplification, standardization, and efficiency.

**Leadership**
- Ability to be a strategic business partner while having impact above and across the organization.
- The ability to thrive in situations of ambiguity and provide a clear path forward toward solutions.
- Experience leading and influencing others, to include experience managing direct reports, coaching and developing individuals and a team.
- Entrepreneurial mindset, comfortable working in a fast-paced, unstructured environment where the need to innovate and execute fast is imperative for success

**Relationship Management**
- Ability to work collaboratively and effectively in team-based environment across key functions and all levels of management within Commercial.
- Ability to handle complaints, settle disputes and resolve conflicts and negotiate with others
- Excellent communication, presentation, and interpersonal skills; both to peers and executives
- Effectiveness in building trust, respect, and cooperation among teams

**Professional**
- Mental flexibility, including ability to dive deep into details of the data to ensure quality while understanding the big picture objectives of a given project
- Strong strategic and analytical ability, including the ability to anticipate the impact of process changes.
- Strong consultative problem-solving ability: demonstrated ability to listen, engage, and direct teams towards data translation and incorporation of user feedback into actionable insights to support decision-making
- Highly effective time management and organizational skills
- Must be results-driven with an aptitude to learn new systems and retain technical information

**Technical**
- Experience with automation capabilities (eg, Automation Anywhere, Alteryx) preferred
- Working knowledge of Python

**Project Oversight and Decisioning**
- Ability to understand complex issues and develop meaningful analyses and recommendations for executive management
- Ability to break down complexity, get to the root of the opportunity, balance competing priorities, and deliver timely and impactful results

**Basic Qualifications**
- Bachelor's Degree in computer science, statistics, information systems, or computer programming
- 3+ years of professional experience in building and presenting analytics
- 3+ years with data visualization tools (eg, Spotfire, Tableau, SAS etc)

**Preferred Qualifications**
- Master of Science in Analytics or MBA
- 3 + years with direct management experience
- Proven experience leading strategic design, delivery and governance of major cross-functional business efforts (eg, broad scale automation opportunities)
- Demonstrated expertise operationalizing data governance, data stewardship and data quality

**Other**:

- Occasional travel across the territory (10%) to support the needs of the business as necessary.
- Eligible to work in the EMEAI / NA.
- This is a full-time remote-based roll.
- Fluency in English, both written and oral are mandatory requirements


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