Custodial (Housekeeping) Supervisor / Superviseur

1 month ago

Kahnawake, Canada Playground Full time

Reporting directly to the Housekeeping Manager, the **_Custodial _**(**_Housekeeping) Supervisor_** **will be responsible for the supervision of the day-to-day custodial services and operations at Playground ensuring a clean and safe environment for our guests and team.

**_ Schedule: TBC - Evening and weekend shifts._**

**Responsibilities**:

- Ensure a clean and hygienically safe environment for our customers and employees
- Create weekly schedules as well as monitor time attendance and the working hours of the custodial team
- In collaboration with the Facilities Director assist in identifying and recommending opportunities for improving custodial services
- Coordinate and conduct floor inspections to ensure compliance with safety and sanitation policies
- Monitor and maintain inventory
- Respond efficiently and accurately to customer requests
- In collaboration with the Facilities director develop and implement procedures to increase productivity
- Participate in the recruitment process and interviews
- Oversee and mentor all training, and ensure excellence and attention to detail in departmental tasks
- Organize weekly outlines for all tasks in accordance to company’s needs
- Review and ensure accuracy of the custodial teams daily task-checklist
- Promote teamwork and employee recognition
- Perform evaluations, as well as disciplinary reports in accordance with company policies when necessary

**Requirements**:

- Must be bilingual (English and French) and 21 years or older
- 3 years previous management experience required
- Strong computer skills (Excel required)
- Excellent communication (written and spoken) and interpersonal skills
- Ability to multitask and remain calm in a fast paced environment
- Flexibility to work various shifts, including weekends, evenings and holidays
- Highly organized, punctual and a strong comprehension of time management
- Must be able to stand for extended periods of time, bend and lift 20 pounds
- Must be willing to roll up their sleeves and assist with cleaning tasks as required
- ____

Relevant directement du Gestionnaire de l’entretien menager, le **_superviseur de l'entretien ménager_** sera responsable de la supervision des services d'entretien et des opérations quotidiennes de Playground, afin de garantir un environnement propre et sûr pour nos invités et notre équipe.

**_ Horaire: à confirmer - horaire des soirées et fin de semaine._**

**Responsabilités**:

- Assurer un environnement propre et hygiéniquement sûr pour nos clients et nos employés.
- Créer des horaires hebdomadaires et contrôler les présences et les heures de travail de l'équipe d'entretien.
- En collaboration avec le directeur des installations, aider à identifier et à recommander des possibilités d'amélioration des services d'entretien.
- Coordonner et effectuer des inspections des sols afin de s'assurer du respect des politiques de sécurité et d'hygiène.
- Contrôler et maintenir l'inventaire
- Répondre de manière efficace et précise aux demandes des clients
- En collaboration avec le directeur des installations, élaborer et mettre en œuvre des procédures visant à accroître la productivité.
- Participer au processus de recrutement et aux entretiens
- Superviser et encadrer toutes les formations, et veiller à l'excellence et à l'attention portée aux détails dans les tâches du département.
- Organiser des plans hebdomadaires pour toutes les tâches conformément aux besoins de l'entreprise.
- Examiner et assurer l'exactitude de la liste de contrôle des tâches quotidiennes des équipes d'entretien.
- Promouvoir le travail d'équipe et la reconnaissance des employés
- Effectuer des évaluations, ainsi que des rapports disciplinaires conformément aux politiques de l'entreprise, si nécessaire.

**Exigences**:

- Être bilingue (anglais et français) et avoir 21 ans ou plus.
- 3 ans d'expérience en gestion requise
- Solides compétences en informatique (excel requis)
- Excellente communication (écrite et orale) et compétences interpersonnelles
- Capacité à effectuer plusieurs tâches à la fois et à rester calme dans un environnement où tout va très vite.
- Flexibilité pour travailler sur différents quarts de travail, y compris les fins de semaine, les soirs et les jours fériés.
- Hautement organisé, ponctuel et une forte compréhension de la gestion du temps
- Doit être capable de rester debout pendant de longues périodes, de se pencher et de soulever 20 livres.
- Être prêt à retrousser ses manches et à participer aux tâches de nettoyage, au besoin.
- _L'utilisation du genre masculin inclut le féminin et n'est utilisée que pour faciliter la lecture._

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