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Office Services Summer Student

4 months ago


Toronto, Canada Ontario Securities Commission Full time

**Office Services Summer Student**
**Human Resources and Corporate Services Branch**
**May - August 2023**
**File #22-139**

**Who We Are**

The **Ontario Securities Commission (OSC)** is the statutory body responsible for regulating Ontario’s capital markets in accordance with the mandate established in the provincial Securities Act and the Commodity Futures Act. The mandate of the OSC is to provide protection to investors from unfair, improper or fraudulent practices, to foster fair, efficient and competitive capital markets and confidence in the capital markets, to foster capital formation, and to contribute to the stability of the financial system and the reduction of systemic risk. This mandate is performed through policy, operational, adjudication and enforcement work. The OSC also contributes to national and global securities regulation development.

We offer a diverse, fair and flexible work environment, and take pride in our challenging and rewarding work.

**What We Do**

The **Human Resources and Corporate Services Branch** is comprised of Human Resources, Administration, Knowledge Services, Records and Information Management, and Strategic Planning and Reporting. The mandate of the Branch is to ensure the responsible stewardship of OSC resources, contribute to enterprise-wide workforce productivity, and lead the design and implementation of a positive employee experience.

Reporting to the Manager, Administration and working under the guidance of the Office Services Supervisor, the Office Services Summer Student provides a variety of support and services to the Commission including:
Mail Services
- process incoming and outgoing correspondence, including opening, sorting, logging, collecting and distributing mail and courier items;
- digitize and process incoming mail and courier items daily;
- coordinate courier pickups with various courier companies;
- data entry, such as cheque logging;
- sign for receipt of goods or services;
- monitor and maintain the postage mail machine.

Office Services
- perform copy centre services such as photocopying, binding, collating, scanning;
- manage paper orders and distribution to print/copier stations throughout the office;
- manage bookings and set ups of meeting rooms for various furniture and A/V configurations;
- issue TTC tokens and taxi chits to staff as requested; reconcile taxi chits to invoices and forward for approval & payment.

Facilities Services
- support staff location changes, physically moving boxes and furniture and updating asset information in the inventory system;
- investigate facilities complaints and resolve or escalate to building personnel or service providers;
- supervise maintenance workers both during and after regular business hours;
- assist with minor maintenance issues (e.g., fixing filing cabinets, drawers, cabinets, mounting whiteboards);
- assist with minor moves and furniture relocations;
- perform regular maintenance inspections of building lights, sanitizing stations, kitchens and resource areas;
- perform regular maintenance of all shared spaces (e.g., reception, meeting rooms, kitchens, 60 minute rooms, etc.), ensuring furniture is reset and supplies are restocked;
- track office and furniture key assignments and assist staff with lost/forgotten keys;
- track locker assignments and assist staff with forgotten passcodes;
- perform monthly maintenance of shared lockers.

Administration
- respond and track support and service requests through the Request Manager system;
- manage, track and reconcile contractor security badges on a daily basis;
- participate in department and branch projects.

**What do you need to be successful in this role?**
- Completed or currently enrolled in a Business Administration, Office Administration, or similar program in a related field.
- Demonstrated understanding of related concepts, theory and best practices.
- Strong work ethic and an ability to meet deadlines in a dynamic, fast-paced environment.
- Possess strong verbal and written communication skills.
- Proficiency with MS Word, Excel, and Outlook.
- Ability to work on a team with a collaborative attitude that enables you to be helpful to all levels of employees and external contacts. Excellent customer service skills with the ability to manage time and address competing priorities.
- Possess a high level of attention to detail and the understanding and commitment to maintaining confidentiality.
- Experience in a building facilities role, mail room or customer service environment is an asset.

**Grow your career and make a difference working at the OSC**

**Application Instructions**
- Cover letter - stating your interest in working for the OSC
- Resume
- Copies of your current undergraduate transcripts
- Reference letters are welcomed but not required

Please attach the above documents in one PDF document, with the naming convention “Last Name, First Name, File 22-139

**We thank all applicants for their interest in the Ontario