Technical Service Coordinator

3 weeks ago

Toronto, Canada Loewen Windows and Doors Full time

Loewen Windows and Doors is the leading manufacturer of premium windows and doors for the luxury architectural market in North America and abroad. In addition to proudly handcrafting enduring products that enhance beautiful architecture, we are an innovative organization that has evolved into a design-driven, technologically advanced company of the modern age. Our products are beautiful, and they are built to last through higher standards and authentic materials.

Video - More than a Window

As our Technical Service Coordinator based out of the Oakville, ON office you will provide leadership and support to the field service technicians. Drawing from your industry knowledge and experience you will manage service requests, schedule field service technicians, and ensure quality repairs and installations of Loewen product. You will act as a liaison between our client and the service technicians, focusing on the providing outstanding service to our customers and stakeholders, upholding the values and guiding principles of Loewen Windows and Doors in the communities we serve.

In this role, you will:
Visit construction and job sites to review repairs and installations to ensure a high quality of work and that Loewen procedures have been followed
Provide installation and service expertise for builders, homeowners, and 3rdparty providers
Relay related quality and warranty related information back to internal departments
Monitor Service Technician and 3rdparty provider workloads to ensure a timely completion of work
Perform small product repairs/adjustments when needed
Document and communicate suggested product improvements to the Senior Customer Service Manager
Lead, coach, mentor Service Technicians
Oversee safety training, documentation, and safety compliance for Service Technicians
Contribute to departmental continuous improvement initiatives on an ongoing basis
Participate in knowledge development opportunities on an ongoing basis

What you will bring to this role:
Window and door experience or previous experience in construction, building materials or similar field is preferred.
Passion for providing an exceptional customer experience
Solution oriented attitude with demonstrated problem-solving and proactive communication skills
Ability to maintain focus and prioritize competing priorities in a fast-paced environment
Ability to build and maintain strong working relationships with internal and external partners as well as customers
Must be safety minded and detail oriented
Competent computer skills (e.g., MS Word, Excel, and PowerPoint)
Ability to occasionally lift 50+ lbs. and work at heights, physically able to walk through job sites / construction areas and climb stairs as required.
Valid G class driver's license, and clean driver's abstract
Based out of Oakville, ON or surrounding area with reliable transportation.

Why work at Loewen? We have a culture where diversity is valued and where you have the opportunity to make a difference. We support you and your career by providing valuable tools, education, and development opportunities that allow you to grow and succeed with us. Together we share a passion for design, precision craftsmanship and relationships as we achieve our vision to be the world's leading supplier of luxury windows and doors.

Loewen offers a competitive compensation/benefits package and is an equal opportunity employer and values diversity in our company.

  • Technical Success Coordinator

    2 weeks ago

    Toronto, Canada SRED.io Full time

    Position No.: 16099820 Title: Technical Success Coordinator Type: Permanent No. of Positions: 1 Location: GTA **Company**: We're SRED.io! We've modernized SR&ED consulting with a powerful AI-based platform that automates the painful process of documentation for our clients. **The Position**: We are seeking a highly motivated Technical Success Coordinator...

  • Technical Coordinator

    2 days ago

    Toronto, Canada Harbourfront centre Full time

    **Application Deadline: March 5, 2024** Harbourfront Centre is a leader in providing internationally renowned artistic, educational and recreational programming across a beautiful 10-acre campus at the heart of Toronto’s waterfront. For more than 45 years, Harbourfront Centre has celebrated the best in Canadian culture and the rich mosaic of cultures from...

  • Wedding Coordinator

    5 days ago

    Toronto, Canada Day of Wedding Coordinator Full time

    _Day of Wedding Coordinator (DOWC) is searching for an individual that's passionate about all things wedding and events and knows how to provide exceptional customer service. You are a friendly and energetic person that doesn't easily shy away from challenges and is looking to join a growing Wedding Planning business. Your unique personality is your brand....

  • Bpv Technical Advisor

    7 days ago

    Toronto, Canada Technical Standards and Safety Authority Full time

    **About Us**: Since 1997, the Technical Standards and Safety Authority (TSSA) has delivered public safety services on behalf of the government of Ontario. With headquarters in west Toronto, the TSSA is a self-funded, not-for-profit organization that employs approximately 400 staff across Ontario. The roles within the TSSA are as diverse as the Province we...

  • Technical Lead

    2 weeks ago

    Toronto, Canada Tundra Technical Solutions Full time

    Key Responsibilities:You will be responsible for the development, delivery and maintenance of features and other deliverables for your team within their respective Technical Area, as well as career development, guidance, coaching and support of your team members. You will work closely with the development team and Technical Architect to design elegant...

  • Technical Lead

    1 week ago

    Toronto, Canada Tundra Technical Solutions Full time

    Key Responsibilities: You will be responsible for the development, delivery and maintenance of features and other deliverables for your team within their respective Technical Area, as well as career development, guidance, coaching and support of your team members. You will work closely with the development team and Technical Architect to design elegant...

  • Technical Lead

    1 week ago

    Toronto, Canada Tundra Technical Solutions Full time

    Key Responsibilities:You will be responsible for the development, delivery and maintenance of features and other deliverables for your team within their respective Technical Area, as well as career development, guidance, coaching and support of your team members. You will work closely with the development team and Technical Architect to design elegant...

  • Technical Analyst

    1 week ago

    Old Toronto, Canada Tundra Technical Solutions Inc. Full time

    Story Behind The NeedScotiabank’s Global Technology Solutions (GTS) – Infrastructure Operations Environment Support Team is responsible for support and project deployments, both on premise Data Centres and the Cloud, to support the Critical Payment Related Applications. We are responsible for supporting and deploying new technologies, following best...

  • Technical Analyst

    1 week ago

    Toronto, ON, Canada Tundra Technical Solutions Inc. Full time

    Story Behind The Need Scotiabank’s Global Technology Solutions (GTS) – Infrastructure Operations Environment Support Team is responsible for support and project deployments, both on premise Data Centres and the Cloud, to support the Critical Payment Related Applications. We are responsible for supporting and deploying new technologies, following best...

  • Technical Analyst

    1 week ago

    Old Toronto, Canada Tundra Technical Solutions Inc. Full time

    Story Behind The NeedScotiabank’s Global Technology Solutions (GTS) – Infrastructure Operations Environment Support Team is responsible for support and project deployments, both on premise Data Centres and the Cloud, to support the Critical Payment Related Applications. We are responsible for supporting and deploying new technologies, following best...

  • Technical Analyst

    1 week ago

    Old Toronto, Canada Tundra Technical Solutions Inc. Full time

    Story Behind The NeedScotiabank’s Global Technology Solutions (GTS) – Infrastructure Operations Environment Support Team is responsible for support and project deployments, both on premise Data Centres and the Cloud, to support the Critical Payment Related Applications. We are responsible for supporting and deploying new technologies, following best...

  • Technical Service Coordinator

    4 weeks ago

    Toronto, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 496141  Work Type: Contract  It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results. We are building a world- class team. Make your mark! You will be a successful addition to our team if you look at change as an...

  • Technical Lead

    4 days ago

    Old Toronto, Canada Tundra Technical Solutions Inc. Full time

    Key Responsibilities:You will be responsible for the development, delivery and maintenance of features and other deliverables for your team within their respective Technical Area, as well as career development, guidance, coaching and support of your team members. You will work closely with the development team and Technical Architect to design elegant...

  • Technical Lead

    4 days ago

    Toronto, ON, Canada Tundra Technical Solutions Inc. Full time

    Key Responsibilities: You will be responsible for the development, delivery and maintenance of features and other deliverables for your team within their respective Technical Area, as well as career development, guidance, coaching and support of your team members. You will work closely with the development team and Technical Architect to design elegant...

  • Technical Lead

    4 days ago

    Old Toronto, Canada Tundra Technical Solutions Inc. Full time

    Key Responsibilities:You will be responsible for the development, delivery and maintenance of features and other deliverables for your team within their respective Technical Area, as well as career development, guidance, coaching and support of your team members. You will work closely with the development team and Technical Architect to design elegant...

  • Technical Lead

    4 days ago

    Old Toronto, Canada Tundra Technical Solutions Inc. Full time

    Key Responsibilities:You will be responsible for the development, delivery and maintenance of features and other deliverables for your team within their respective Technical Area, as well as career development, guidance, coaching and support of your team members. You will work closely with the development team and Technical Architect to design elegant...

  • Technical Coordinator Intern

    2 weeks ago

    Toronto, ON, Canada EightSix Network Inc Full time

    Payment Solutions Technical Integration Manager Part Time / Full Time Payment Solutions Technical Integration Manager The Payment Solutions Technical Integration Manager is responsible for managing the full lifecycle of client integration from inception and pre-sales, technical consultation to production go-live, with a strong focus on the technical...

  • Service Coordinator

    7 days ago

    Toronto, Canada Security Management Full time

    **Job Overview**: SMS Security is a mid-sized security systems company providing guard services and technical system support to commercial and condominium buildings in Toronto. As a Service Coordinator, you will act as a communication liaison between our clients, technicians, and management. If problem-solving enthuses you; if you have excellent...

  • Technical consultant

    4 days ago

    Toronto, ON, Canada Tundra Technical Solutions Inc. Full time

    Join our team Fully Managed by Client offers comprehensive technology solutions to help businesses thrive in today's digital work environment. With extensive IT expertise and a wide range of products and services, Fully Managed by Client empowers companies to work smarter, securely, and efficiently. Our team leads a diverse portfolio of Managed...

  • Technical consultant

    4 days ago

    Old Toronto, Canada Tundra Technical Solutions Inc. Full time

    Join our teamFully Managed by Client offers comprehensive technology solutions to help businesses thrive in today's digital work environment. With extensive IT expertise and a wide range of products and services, Fully Managed by Client empowers companies to work smarter, securely, and efficiently. Our team leads a diverse portfolio of Managed Services in a...