Technical Success Coordinator
2 weeks ago
Position No.: 16099820
Title: Technical Success Coordinator
Type: Permanent
No. of Positions: 1
Location: GTA
**Company**:
We're SRED.io We've modernized SR&ED consulting with a powerful AI-based platform that automates the painful process of documentation for our clients.
**The Position**:
We are seeking a highly motivated Technical Success Coordinator to join our team, working on an exciting software product to revolutionize the way companies track their innovation. The Technical Success Coordinator will be responsible for managing the technical aspects of our client relationships, ensuring their success and satisfaction with our products and services.
**Responsibilities**:
- Manage technical aspects of client relationships, ensuring client satisfaction and success
- Develop and maintain strong relationships with clients and act as their primary point of contact for technical issues
- Work with clients to understand their business needs and provide technical solutions that meet those needs
- Coordinate with internal teams to ensure timely and effective delivery of products and services
- Conduct regular check-ins with clients to assess their satisfaction and identify areas for improvement
- Provide technical support to clients and troubleshoot issues as needed
- Gather feedback from clients and share with the product development team to inform product roadmap and development priorities
- Monitor client usage and identify areas for optimization and efficiency
**Must Have**:
- 3+ years of experience in technical client success or a related field
- Strong technical background, with a solid understanding of web technologies and software development processes
- Bachelor's degree in Computer Science, Engineering, or related field
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams
- Strong problem-solving and analytical skills, with the ability to identify and resolve technical issues
- Strong attention to detail and the ability to work in a fast-paced environment
- Experience working with SaaS products and services is a plus
**What we’ll bring**:
- A tight-knit team of SR&ED professionals to learn from
- Opportunities for internal growth
- Competitive salary packages
- Full benefits including dental, vision, and medical, including a Maple healthcare account that can connect you with medical professionals virtually
-
Technical Proposal Coordinator
4 weeks ago
Toronto, Canada Dumas Full time**TECHNICAL PROPOSAL COORDINATOR** - Take on the challenges and rewards of a career that will take you far._ Dumas is a leading full-service mining contractor operating in the Americas. The company’s client list includes some of the world’s largest and most respected mining companies. Dumas is the contractor of choice for the most technically...
-
Technical Account Manager CUSTOMER SUCCESS
4 weeks ago
Toronto, ON, Canada Braze Inc. Full timeWHAT YOU’LL DO As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for...
-
Student Success Coordinator
7 days ago
Toronto, Canada York University Full time**Purpose**: The Faculty of Liberal Arts and Professional Studies (LA&PS) is the largest Faculty at York University with over 27,000 undergraduate and graduate students, and almost 100 programs delivered through 25 Departments, Schools and Colleges, plus the IBM Markham Learning Site. York University is known for championing new ways of thinking that drive...
-
Technical Proposal Coordinator
4 weeks ago
Toronto, Canada Dumas Mining Full timeAct as primary client contact relating to tender requests and clarifications. - Coordinate retrieval and delivery of all electronic tender submissions and the distribution of all associated notices and documentation. - Assist with proposal development by updating and listing current and future opportunities in the format of monthly, quarterly and annual...
-
Technical Client Success Manager
4 weeks ago
Toronto, Canada SRED.io Full timeAt SRED.io, we're leveraging state-of-the-art technology to redefine intelligent systems and automation. Our platform, utilized by cutting edge software and AI/ML clients, simplifies intricate documentation tasks through advanced algorithms. **Your Role as a Technical Success Manager**: - **Developer-Client Liaison**: Your ability to draft precise,...
-
Technical Client Success Manager
2 weeks ago
Toronto, Canada SRED.io Full time**About Us**: We are a dynamic and innovative technology company committed to delivering exceptional software solutions. Our team thrives on creativity, collaboration, and the constant pursuit of excellence. To further strengthen our commitment to our clients and enhance our product development processes, we are seeking a passionate and skilled Technical...
-
Snp Support Coordinator
5 days ago
Toronto, Canada Toronto Foundation for Student Success Full time**Location**: 2 Trethewey Drive - Salary/Compensation:_ $32.97 per hour for a 10-month contract (August 28, 2023 to June 28, 2024) + benefits available **Why Work for Toronto Foundation for Student Success**: You will be part of a thriving organization that truly makes a direct, positive impact on the lives of children and youth across Toronto. **The...
-
Technical Client Success Manager
3 weeks ago
Toronto, Canada SRED.io Full timeAbout Us:We are a dynamic and innovative technology company committed to delivering exceptional software solutions. Our team thrives on creativity, collaboration, and the constant pursuit of excellence. To further strengthen our commitment to our clients and enhance our product development processes, we are seeking a passionate and skilled Technical Success...
-
Technical Coordinator
3 days ago
Toronto, Canada Harbourfront centre Full time**Application Deadline: March 5, 2024** Harbourfront Centre is a leader in providing internationally renowned artistic, educational and recreational programming across a beautiful 10-acre campus at the heart of Toronto’s waterfront. For more than 45 years, Harbourfront Centre has celebrated the best in Canadian culture and the rich mosaic of cultures from...
-
Global Student Success Coordinator
4 weeks ago
Toronto, Canada Northeastern University Full timeAbout the Opportunity The N.U.in Program: The N.U.in Program is one of Northeastern’s signature first-year experiences and truly embodies the university’s experiential approach to education. Launched in 2007, The N.U.in Program is rooted in our core belief that Northeastern students are curious, adaptable, and agile as they explore the world around...
-
Technical Analyst
1 week ago
Toronto, ON, Canada Tundra Technical Solutions Inc. Full timeStory Behind The Need Scotiabank’s Global Technology Solutions (GTS) – Infrastructure Operations Environment Support Team is responsible for support and project deployments, both on premise Data Centres and the Cloud, to support the Critical Payment Related Applications. We are responsible for supporting and deploying new technologies, following best...
-
Technical Analyst
1 week ago
Old Toronto, Canada Tundra Technical Solutions Inc. Full timeStory Behind The NeedScotiabank’s Global Technology Solutions (GTS) – Infrastructure Operations Environment Support Team is responsible for support and project deployments, both on premise Data Centres and the Cloud, to support the Critical Payment Related Applications. We are responsible for supporting and deploying new technologies, following best...
-
Technical Analyst
1 week ago
Old Toronto, Canada Tundra Technical Solutions Inc. Full timeStory Behind The NeedScotiabank’s Global Technology Solutions (GTS) – Infrastructure Operations Environment Support Team is responsible for support and project deployments, both on premise Data Centres and the Cloud, to support the Critical Payment Related Applications. We are responsible for supporting and deploying new technologies, following best...
-
Technical Analyst
1 week ago
Old Toronto, Canada Tundra Technical Solutions Inc. Full timeStory Behind The NeedScotiabank’s Global Technology Solutions (GTS) – Infrastructure Operations Environment Support Team is responsible for support and project deployments, both on premise Data Centres and the Cloud, to support the Critical Payment Related Applications. We are responsible for supporting and deploying new technologies, following best...
-
Technical Training Coordinator
4 weeks ago
Toronto, Canada University of Toronto Full time**Date Posted**:11/02/2023 **Req ID**: 34796 **Faculty/Division**: Temerty Faculty of Medicine **Department**: Division of Comparative Medicine **Campus**: St. George (Downtown Toronto) **Position Number**: 00021357 **Description**: **About us**: Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the...
-
Technical Team Lead
20 hours ago
Toronto, Canada Tundra Technical Solutions Full timeWe are looking to hire a full time Senior Technical Lead for our Technology team. Role OverviewThe Senior Technical Lead is a customer first individual accountable for the vision and execution of their portfolio. The role covers all aspects of the software development lifecycle. Success is measured by the team’s collective ability to generate positive...
-
Technical Expert
4 weeks ago
Toronto, Canada Bombardier Full time**Technical Expert - Technical Integration** **-** **TOR05692** **Description** **BOMBARDIER** Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global...
-
Technical Account Advisor
5 days ago
Toronto, ON, Canada Tundra Technical Solutions Inc. Full timeFully Managed by Client offers comprehensive technology solutions to help businesses thrive in today's digital work environment. With extensive IT expertise and a wide range of products and services, Fully Managed by Client empowers companies to work smarter, securely, and efficiently. We attract data-driven individuals who embrace challenges and value...
-
Technical consultant
5 days ago
Toronto, ON, Canada Tundra Technical Solutions Inc. Full timeJoin our team Fully Managed by Client offers comprehensive technology solutions to help businesses thrive in today's digital work environment. With extensive IT expertise and a wide range of products and services, Fully Managed by Client empowers companies to work smarter, securely, and efficiently. Our team leads a diverse portfolio of Managed...
-
Technical consultant
5 days ago
Old Toronto, Canada Tundra Technical Solutions Inc. Full timeJoin our teamFully Managed by Client offers comprehensive technology solutions to help businesses thrive in today's digital work environment. With extensive IT expertise and a wide range of products and services, Fully Managed by Client empowers companies to work smarter, securely, and efficiently. Our team leads a diverse portfolio of Managed Services in a...