Front Desk Agent

6 months ago


Brockville, Canada Holiday Inn Express & Suites Brockville Full time

**The Holiday Inn Express®** brand looks for people who are savvy, curious and care enough to offer the best guest experience.

**The Holiday Inn Express & Suites** is located on 7815 Kent Blvd, Brockville, ON. Independently owned and operated by R & DQ Enterprises Ltd., our hotel is looking for a friendly and professional people to join our team.

At the moment we’re looking for Front Desk Agents.
- **In this position, you will be responsible for the following duties**:_

Process telephone calls.
Take/Cancel/Change room reservations.
Register arriving guests and assign rooms.
Provide information on hotel facilities and services.
Provide information about services available in the community.
Process Wake-up calls.
Process guests' departures, calculate charges and receive payments.
Experience in Sales and Customer Service is an asset.
Flexible to work all necessary shifts (7-3, 3-11, 11-7)
Hospitality experience considered an asset

**Qualifications**:
Ideally, you will have 1-2 years of experience, with relevant school/college qualifications.

In return, the Holiday Inn Express & Suites will offer you opportunities to learn new skills and grow your career. On top of this, you’ll join a great team that makes work fun, so you will feel motivated to come to work every day.

Come join our team

**Job Types**: Full-time, Part-time

Pay: From $16.55 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift

**Experience**:

- Hotel & Accommodations Guest Services Staff: 1 year (preferred)

Work Location: In person


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