Duty Officer

2 months ago


Winnipeg, Canada Fast Air Vanguard Full time

We offer full-time, with an irregular scheduled shift. In addition, to be considered for this position you must meet the following criteria:

- Maintain the airline management software, which includes documenting each departure and arrival for every flight as per company policy
- Must be able to write and speak fluent English.
- Provide updated information to crew scheduling as flights are confirmed and booked
- Demonstrated ability to provide distinguished client experience.
- Strong problem solving skills with the ability to create alternative solutions
- Excellent time management.
- Shift rotation 5 day on / 5 days off. 12 hour shifts. Rotating hours
- Demonstrated understanding and knowledge of department policies related to flight control/ risk, ensuring they are applied on a consistent basis ie: safety, security, standards, on time performance deadlines.
- Interpret available weather data to aid the decision making to dispatch flights
- Track all pilots, nurses and ACP flight and duty times
- Maintain daily flight dispatch including preparation of the operational flight plan and the flight watch function of the TYPE B operational control system
- High level of sound and independent judgment and reasoning.

Education / Experience:

- Ability to interpret and implement company policies and procedures.
- Ability to build effective working relationships quickly.
- Minimum grade 12 diploma with a desire to work in operational flight coordination
- Ability to obtain WAA (RAIC) pass within 90 days
- Canadian Radio License (aeronautical) required / ability to obtain
- Ability to maintain a respectful workplace and to express and communicate appreciation and feedback.

Must be fully vaccinated against COVID-19 and provide proof of vaccination. You will be required to have reliable transportation as there is no transit service to our location.

Vanguard Air Care provides a challenging and rewarding work environment with a focus on providing distinguished client experience. We offer a competitive, comprehensive employee benefits program including health & dental benefits, a pension plan, on-site wellness area, and training opportunities to our skilled team of professionals. Our social culture is fun and engaging, and we welcome new ideas that improve life at Fast Air/ Vanguard Air Care.

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Vision care

Schedule:

- 12 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- aviation: 1 year (preferred)
- Customer service: 1 year (preferred)
- Office: 1 year (preferred)

Licence/Certification:

- clear criminal record (required)

Work Location: In person


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