IT Technician

3 months ago

Victoria, Canada Great River Full time

Job Description
- incredible opportunity to join a great team in a critical specialist role.
- Feel valued with our competitive base salary plus incentives and benefits.
- Be a part of a truly inclusive and diverse team that’s making a positive impact every day.

About Great River North America:
In an evolving talent market, organizations that recruit the best people are the ones that succeed and outperform their competitors. This belief has guided us for more than 4 years in our mission to empower organizations by optimizing their recruitment strategy.
We have served 500+ of happy clients, delivering innovative talent acquisition services that attract and hire their biggest asset: their people. With clients across the UK, India, UAE, Canada, and the US, we’re a fast-growing recruitment services and technology company and we’re only just getting started An IT professional to join our team is needed You will manage a range of projects to support and enhance the company’s network systems.

**Responsibilities**:
IT system upgrades and projects implemented under the direction of senior technicians.
Assembling, maintaining, and configuring hardware and software components

**Responsibilities**:

- Provide IT support to end-users, troubleshooting hardware and software issues
- Set up and configure desktops, laptops, and mobile devices
- Install and maintain computer hardware and peripherals
- Respond to help desk tickets and provide timely resolution to technical issues
- Assist with computer networking tasks, including setting up VPN connections
- Collaborate with team members to ensure effective communication and problem-solving
- Document IT procedures and maintain knowledge base for future reference
- Utilize ServiceNow or similar ticketing system to track and manage IT requests

Qualifications:

- Proven experience in IT support or desktop support role
- Strong communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users
- Knowledge of computer networking principles and protocols
- Familiarity with common operating systems such as Windows, MacOS, and Linux
- Proficiency in troubleshooting computer hardware and software issues
- Ability to work independently as well as part of a team
- Excellent problem-solving skills and attention to detail

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

**Job Types**: Full-time, Part-time, Fixed term contract, Casual, Seasonal, Freelance, Apprenticeship, Internship / Co-op

**Salary**: $17.00-$21.00 per hour

**Benefits**:

- Flexible schedule
- Language training provided

Schedule:

- Monday to Friday
- On call

**Experience**:

- IT support: 1 year (required)

Ability to Commute:

- Sudbury, ON (required)

Ability to Relocate:

- Sudbury, ON: Relocate before starting work (required)

Work Location: In person

  • Live IT Support Technician

    3 months ago

    Victoria, Canada Happier IT Inc Full time

    We are looking to add some amazing people, like yourself, to our already amazing team. Are you looking for a new opportunity to advance your career? As one of Canada’s Fastest Growing Companies we provide opportunities to grow professionally, make lifelong friendships and experience the excitement of growth. Service Desk Technician - Live Support We want...

  • IT Technician

    2 days ago

    Victoria, Canada Smart Dolphins IT Solutions Inc. Full time

    **PLEASE READ BEFORE PROCEEDING** **ABOUT SMART DOLPHINS** Our culture and atmosphere are positive, open and dynamic. We love our Dolphin lives and always strive to help and elevate each other. We are awesome and we have proof! We are certified as a "Great Place to Work" and placed 15th in the national standing of top 50 businesses with under 50...

  • Print Support Technician

    3 weeks ago

    Victoria, Canada ESW IT Business Advisors Full time

    **About ESW - IT Business Advisors** ESW-IT is an established IT Consulting Firm providing end to end IT services and solutions to small, midsized, and enterprise businesses. At ESW-IT, we are focused on helping clients achieve their goals to drive strategic business value from IT. By combining our industry experience, technical expertise, proven...

  • Desktop Support Specialist

    2 days ago

    Victoria , BC, Canada TDOT IT Solutions Full time

    Technical Support Role:TDOT IT Solutions is seeking a skilled Desktop Technician to join our team. As a Desktop Technician, you will be responsible for providing technical support to our clients, troubleshooting hardware and software issues, and resolving network connectivity problems.Key Responsibilities:Diagnose and resolve hardware and software issues...

  • Desktop Support Specialist

    2 days ago

    Victoria , BC, Canada TDOT IT Solutions Full time

    Technical Support Role:TDOT IT Solutions is seeking a skilled Desktop Technician to join our team. As a Desktop Technician, you will be responsible for providing technical support to our clients, troubleshooting hardware and software issues, and resolving network connectivity problems.Key Responsibilities:Diagnose and resolve hardware and software issues...

  • Help Desk Technician

    3 months ago

    Victoria, Canada Daxtech IT Solutions Full time

    Daxtech IT Solutions is a people-centric IT firm in beautiful Victoria, BC. We are a vibrant community of professionals with ample growth opportunities. We actively seek to create an energizing workplace that brings out the best in all of us. **In this role you’ll find yourself doing these tasks**: - Work on and resolve Helpdesk tickets - Create and...

  • Tier 2 - Systems Technician

    3 months ago

    Victoria, Canada Daxtech IT Solutions Full time

    Daxtech IT Solutions is a people-centric IT firm in beautiful Victoria, BC. We are a vibrant community of professionals with ample growth opportunities. We actively seek to create an energizing workplace that brings out the best in all of us. **In this role you’ll find yourself doing these tasks**: - Receiving escalations from lower tiers for more...

  • Tier 1 - Help Desk Technician

    3 months ago

    Victoria, Canada Daxtech IT Solutions Full time

    Daxtech IT Solutions is a people-centric IT firm in beautiful Victoria, BC. We are a vibrant community of professionals with ample growth opportunities. We actively seek to create an energizing workplace that brings out the best in all of us. **In this role you’ll find yourself doing these tasks**: - Work on and resolve Helpdesk tickets - Create and...

  • Project Coordinator

    1 month ago

    Victoria, Canada Smart Dolphins IT Solutions Inc. Full time

    **PLEASE READ BEFORE PROCEEDING** **THIS IS NOT A REMOTE POSITION** **ABOUT SMART DOLPHINS** Our culture and atmosphere are positive, open and dynamic. We love our Dolphin lives and always strive to help and elevate each other. We are awesome and we have proof! We are certified as a "Great Place to Work" and placed 15th in the national standing of top 50...

  • Systems Administrator

    3 months ago

    Victoria, Canada Smart Dolphins IT Solutions Inc. Full time

    **PLEASE READ BEFORE PROCEEDING** **ABOUT SMART DOLPHINS** Our culture and atmosphere are positive, open and dynamic. We love our Dolphin lives and always strive to help and elevate each other. We are awesome and we have proof! We are certified as a "Great Place to Work" and placed 15th in the national standing of top 50 businesses with under 50...