Engagement and Rewards Specialist

3 weeks ago

Windsor, Canada HALIGHT Inc. Full time

**Who We Are**:
Based in Tecumseh, Ontario, HALIGHT Inc. is an eLearning industry leader that builds custom Learning Management System (LMS) platforms for global clientele. _Our mission? _Connecting people, process, and product through meaningful, interactive learning solutions. _Our vision? _To inspire, develop, and drive the future of workforce engagement.
- ENHANCE. EMPOWER. ENGAGE._

**Why Work at HALIGHT?**

At HALIGHT, we encourage and support our employees to take initiative and think outside the box to deliver original, creative solutions to our clients The perks of being a HALIGHTer include, but are not limited to: continuous learning opportunities, cross-functional training, organic career growth, Learning & Development funding, extended health and dental benefits, a highly collaborative and agile environment, an exciting company culture, and the ability to work alongside a fantastic, supportive team

If you’ve got the HALIGHT gene, you probably have an itch for ideation, a push for progress, and thrive in fast-paced, evolving environments.

**What you will do**

The Engagement and Rewards Specialist works closely with the designed stakeholders to create and engage. The Engagement and Rewards Specialist will be responsible for the development of annual platform engagement strategy. This position is responsible for creating strategy to engage users of all teams and types. This includes proactive internal outreach, onboarding and engagement strategies related to platforms, promotional strategies for platforms, user acquisitions strategies, and external communication strategies.

**Strategy & Engagement**
- Engage with partners and other stakeholders to coordinate execution strategies.
- Monitor and report on the success of engagement, media, and strategies.
- Conduct Quarterly Platform Engagement Strategy Session

**User Engagement**
- Develop programs and campaigns to help engage users in our platforms & events.
- Plan messaging for outbound communications internally and externally
- Monitor and report user engagement in platforms in collaboration with Data

Operations
- Offer creative solutions to improving user and customer engagement and retention.

**Rewards**
- Work with Third Party Agencies to propose and set reward offerings for designated

platforms.
- Coordinate with Global Fulfilment Partners to execute reward programs.
- Offer creative reward options to help engage users and improve customer

engagement.

**Miscellaneous**
- Assist when needed in event execution, advertising sales, and program development

to ensure annual revenue goals are met.
- Other duties as assigned.

**Qualifications**

**Knowledge, Skills, and Abilities**:

- Bachelor's degree in related field and a minimum of 5 years of relevant work

experience required.
- Demonstrated knowledge, skills and experience in engagement, marketing, and

communication.
- High-level of written and verbal communication skills, and a demonstrated capacity to

communicate.
- Experience in website, digital marketing, and social media management.
- Experience in planning and executing marketing strategies for SaaS (Software as a

Service) product is a plus.
- Strong problem solver shows initiative and is a team leader.
- Positive, diplomatic, professional attitude.
- Knowledge/ familiarity of SaaS products.
- Enjoys a fast-paced work environment and can effectively manage time to complete projects with deadlines.
- Be a self-starter and can work independently.
- Ability to work a flexible schedule to attend evening/nighttime events on a regular weekly basis, as needed.
- Experience with prize fulfillment is a plus.
- Ability to handle confidential information.

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- Paid time off

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

Ability to Commute:

- Windsor, ON N9N 2L9 (required)

Work Location: In person

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