Leasing/property Manager

3 weeks ago

Edmonton, Canada Avana Developments Inc. Full time

**Avana Developments Inc. **is a high-growth company in its ninth year of business and has emerged as a leading developer in the Western Canadian construction industry. Driven by a team of motivated and enthusiastic leaders with an unwavering entrepreneurial spirit, **Avana **is dedicated to providing the community with beautiful, attainable, and safe rental homes.

We are expanding our professional team and seeking highly organized, hard-working individuals committed to personal development and excellence who share similar goals and core values with our team. Everything we do is guided by our values: act with honesty and integrity, evolve with innovation and improvement, lead our community in social responsibility, and incubate entrepreneurial spirit and personal development while encouraging accountability.

On a day-to-day basis, the **Leasing/Property Manager **will report directly to the Edmonton Team Lead. Organizationally, this role will report directly to the Vice President, Residents. This is a full-time salary role designed to manage the customer experience and daily operations for one of Avana’s existing residential rental property portfolios and the associated residents.

**Key Responsibilities**:
**Leasing**
- Collaborate with Marketing and Communications to promote vacant suites and campaigns to prospective residents.
- Proactively seek leads for prospective residents and match them with suitable suites that properly meet their needs and desires.
- Finalize all necessary details with residents and execute lease agreements via DocuSign or similar software.
- Ensure a positive resident experience from initial contact, through possession, and to move-out, ensuring we have exceeded their expectations.

**Property Management**
- Complete professional management, acting as the ongoing primary point of contact for all residents, scheduling and executing walk-throughs, rent collection, arrears management, monthly review and submission of all related reports, and collections of delinquencies.
- Ensure overall customer service, including implementation of seven (7), 30, and 90-day resident checks for newly acquired residents.
- Manage lease agreements, resident relationships, and maintenance requests.
- Ensure you are well-educated and adhering to the provincial tenancy laws and regulations.
- Initiate and maintain relationships with trades/vendors as well as oversee property and seasonal maintenance. Hire and provide maintenance staff with identified deadlines and ensure they are met. Gather quotes and gain approvals for all maintenance work.
- Oversee ongoing seasonal maintenance such as landscaping, snow removal, and regular cleaning of common areas (i.e. show suite) at the highest standard. Ensure your portfolio of properties is always well-maintained and visually appealing. Oversee quarterly suite inspections.
- Maintain a shared calendar for key property activities such as upcoming lease renewals, move-in and move-out inspections, quarterly inspections, and Office of Residential Tenancies Hearings.
- Attend and represent Avana at various community events and functions.

**Skills and Qualifications**:

- Class 5 Driver’s License with a clean driver’s abstract.
- Proven experience in the real estate/property management industry is considered an asset.
- Preference will be given to applicants with a post-secondary education degree or equivalent experience in a related field.
- Possess great customer service, transparent communication, and strong sales skills.
- Preference to work in a fast-paced environment and a commitment to excellence.
- Accuracy and attention to detail, with fantastic organizational, problem-solving, and time management skills.
- Ability to exercise tact and maintain confidentiality at all times.
- Work independently with the ability to be a team player.
- Marketing knowledge/experience would be considered an asset.
- Computer literacy is required. You will be required to use property management and accounting software as well as Google Workspace, Adobe, and Microsoft Office programs. Experience with Yardi is considered an asset as well.
- Must be legally eligible to accept employment in Canada.

**Compensation Package**:

- **Benefits**:Dental and medical benefits package. 80% of the cost is covered by Avana. Option for the employee to purchase disability and life insurance.
- **Pension**:The Pension Plan will commence in your second year of employment. 2% of salary matched in year two, 3% of salary matched in year three, 4% of salary matched in year 4 and 5% of salary matched in year 5.
- **Vacation Entitlement**:20 business days per year. Must be accumulated prior to taking them.
- **Annual Bonus**:Opportunity to earn up to 10% of salary as an annual bonus.
- **Probation Period**:The probation period is 90 days from the start date.
- **Criminal Record Checks** are required for all Avana employees prior to being hired. This is to be obtained at your expense and will not

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