Claims Adjudication Specialist

6 months ago


Vancouver, Canada Trupanion Full time

Company Description

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help the pets we all love receive the veterinary care they need. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.

**Job Description**:
**Position Summary**:
**Schedule**

This is a set shift of Sunday - Thursday 9:00 AM - 5:00 PM PST OR Tuesday-Saturday 11:00 AM - 7:00 PM PST

**Key Responsibilities Include**:

- Review medical records to make claim outcome decisions against received invoice(s) as aligned with the Trupanion policy
- Enter data from medical records into the database
- Achieve and maintain a high level of claim accuracy and productivity
- Ability to provide an expeditious and delightful member experience

**Qualifications**:
**Experience**:

- Three-plus years working in a clinical environment
- At least one year of experience providing customer service over the phone
- French bilingual skills are a plus

**Skills,** **Knowledge** **& Abilities**:

- Enjoys a challenge
- Possesses strong problem-solving skills
- Ability to keep pace with weekly changes of processes or protocol with immediate implementation
- Efficiency multitasking at high speed while maintaining excellent attention to detail and accuracy
- Independent and self-motivated work ethic

Additional Information
**Compensation**:

- The pay for this position is $27.16 CAD an hour, on a full-time schedule. Along with the hourly pay, Trupanion employees may be eligible for uncapped monthly bonuses based on individual performance.
- We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.

**Benefits and Perks**:

- Employer-paid extended health coverage for you and your family
- Trupanion will partner with Wealthsimple to register your RRSP, pension, etc.
- Four weeks of paid time off
- Five weeks, paid, sabbatical after five years of employment
- Employer-paid medical insurance for one pet (cat or dog)
- Paid time off to volunteer at nonprofit organizations
- Open, casual, pet-friendly, and fun work environment

Trupanion is an equal opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.



  • Vancouver, Canada Trupanion Full time

    **Job Description**: Trupanion is a leading provider of medical insurance for cats and dogs in North America. We’re all about helping pets. Our mission is to help the pets we all love receive the veterinary care they need. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves. **Position...

  • Claims Specialist

    5 months ago


    Vancouver, Canada The City of Vancouver Full time

    **Requisition ID**:40831 **Organization** Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is...


  • Vancouver, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** You will review and communicate credit decisions for complex Mortgage Specialist deals. You will provide exceptions requiring expert knowledge, experience and analysis relative to risk policy. You will assess the inherent risks while respecting Bank policies and recommend exceptions to credit principles, rules...


  • Vancouver, Canada Trupanion Full time

    Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help the pets we all love receive the veterinary care they need. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves. **Job Description**: **Position...

  • Claims Specialist

    1 month ago


    Vancouver, British Columbia, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're seeking a highly skilled Claims Specialist to join our Specialty Claims team. As a key member of our team, you'll be responsible for investigating and maintaining complex defence and coverage claims in Specialty Lines. Your expertise will be essential in managing class actions and extraordinary matters, anticipating...


  • Vancouver, British Columbia, Canada beBee Professionals Full time

    **Job Title:** Insurance Claims Specialist**Location:** Vancouver, BC**Company:** beBee ProfessionalsbeBee Professionals is seeking an experienced Insurance Claims Specialist to join our team in Vancouver, BC. The successful candidate will be responsible for providing legal advice and representation to clients in insurance claims...


  • Vancouver, British Columbia, Canada IA Financial Group Full time

    OverviewiA Financial Group is a leading insurance and financial services company that provides comprehensive solutions to its clients. As a Bilingual Claims Specialist, you will play a vital role in our team by managing a fluctuating caseload of new and ongoing life and disability claims.


  • Vancouver, British Columbia, Canada Canada Life Full time

    Job DescriptionWe are seeking a skilled Disability Claims Specialist to join our team at Canada Life.The successful candidate will be responsible for proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability.The Disability Claims...


  • Vancouver, British Columbia, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're seeking a skilled Senior Claims Specialist to join our team. As a key member of our Specialty Claims team, you'll be responsible for investigating and maintaining complex defence and coverage claims in Specialty Lines. Your expertise will also be applied to managing class actions and extraordinary matters, while...


  • Vancouver, British Columbia, Canada Auto-Owners Insurance Full time

    Company OverviewAuto-Owners Insurance is a leading provider of insurance solutions, committed to delivering exceptional service and support to our customers and agents. We are seeking a motivated Claims and Insurance Specialist to join our team.Job SummaryThis role involves handling entry-level insurance claims, providing excellent customer service, and...


  • Vancouver, British Columbia, Canada Wawanesa Insurance Full time

    Job OverviewThe Property Claims Specialist contributes to Wawanesa's goals of delivering an exceptional and consistent claims experience through the fair and equitable adjustment of moderate to high complexity property claims.ResponsibilitiesProvide exceptional service to members throughout the claims process by delivering timely and proactive...


  • Vancouver, Canada Sundays Company Full time

    **OVERVIEW**: Founded in 2019 by four design and retail experts, Sundays is an online-first furniture company offering a thoughtfully designed, curated collection that’s made for real life. We’re a young company with big plans so we’re looking for talented and driven individuals to grow with us!  The mission of the Customer Care team is to provide...


  • Vancouver, British Columbia, Canada Aviva Full time

    Aviva, a leading insurance provider, is seeking an experienced National Property Claims Examiner Specialist to join its National Property Claims team. The successful candidate will be responsible for overseeing and managing third-party adjusted claims and direct-handled claims.The ideal candidate will have a detailed knowledge of the property insurance...


  • Vancouver, British Columbia, Canada Auto-Owners Insurance Full time

    Job SummaryAuto-Owners Insurance is seeking a motivated individual to fill the role of Insurance Claims Specialist. The successful candidate will be responsible for investigating and resolving claims in a timely and accurate manner.Key ResponsibilitiesInvestigate and assemble facts related to insurance claimsDetermine policy coverage and evaluate the amount...

  • Claims Adjuster

    2 weeks ago


    Vancouver, British Columbia, Canada Auto-Owners Insurance Full time

    Auto-Owners Insurance is a top-rated insurance carrier seeking an experienced and motivated claims professional to join our team as a Claims Adjuster - Property Specialist.This position requires investigating and assembling facts, determining policy coverage, evaluating the amount of loss, analyzing legal liability, and handling multi-line property and...


  • West Vancouver, British Columbia, Canada District of West Vancouver Full time

    We are seeking a highly skilled Disability Management Specialist to join our team at the District of West Vancouver.Job OverviewThis temporary full-time position is responsible for developing and implementing comprehensive case management plans to support ill or injured employees in returning to work. As a key member of our Human Resources & Payroll...

  • Claims Specialist

    2 weeks ago


    Vancouver, British Columbia, Canada Intact Financial Corporation Full time

    We are seeking a highly skilled Claims Specialist to join our Property Large Loss team. In this role, you will be responsible for handling large and complex commercial property claims through all distribution channels.Job Description:The ideal candidate will have 10+ years of experience in direct handling of large and complex commercial property claims. You...


  • West Vancouver, British Columbia, Canada District of West Vancouver Full time

    About the RoleWe are seeking a skilled Disability Management Specialist to join our team in West Vancouver.This is an exempt, temporary full-time position with 35 hours of work per week. The ideal candidate will have a passion for public service and a commitment to creating a complete, inclusive, and livable community.Job DescriptionDevelop complex case...


  • Vancouver, British Columbia, Canada Northbridge Financial Corporation Full time

    About Northbridge Financial CorporationNorthbridge Financial Corporation is a 100% Canadian-owned company that serves the country through its brands, including Northbridge Insurance, Federated Insurance, and TruShield Insurance.We have earned a reputation as one of Canada's leading commercial property and casualty insurance companies by understanding and...


  • Vancouver, Canada Wawanesa Insurance Full time

    **Date**:Nov 13, 2024 **Location**: Vancouver, BC (Hybrid), CA **Company**:Wawanesa Insurance **Job ID**: 8760 **Working Business Language**: English **Salary**: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent...