Support Service Worker

7 months ago

London, Canada Northwest London Resource Centre Full time

**Report to**:
The Support Services Worker will be an employee of Northwest London Resource Centre (NWLRC). Day-to-Day supervision/consultation will be provided by the Supervisor of Support Services. Supervision will be provided in the form of formal supervision meetings as well as informal support as requested by the Supervisor.

**Qualifications**:
Social Service Worker Diploma, Social Work Degree, related fields of expertise or extensive experience of over 3 years actively supporting low-income residents.

**Hours**:
Position is a full-time position and will run from Tuesday to Saturday. Some evenings when required.

**Hours per Week**:
37.5 hrs./ week

**Wages**:
$24 per hour with benefits after 3-month probation period.

**Position overview**:
The assistant will support the successful delivery of the CORE services “Neighbourhood Support Services” in relation to Basic Needs, Meal Programs, Community Advocacy & Information and Referral. In addition, to lead volunteer experiences for local residents including those living in poverty.

**Outcomes**:
**1. Londoners have safe, vibrant, and health neighbourhood and communities**

**1.1 Expected Results**:_Improve health equity across neighbourhoods_

Metrics:
1.1 a) # low-income residents have access to basic needs

1.1 b) # low-income residents have access to fresh foods

1.1 c) # meals served

**2.1 Expected Results**:_Londoners have a strong sense of belonging and sense of place_

**Metrics**:
2.1 a) # of residents have an increased sense of belonging

2.1 b) # of equity denied residents volunteers

Outcomes:
**2. Londoners is an affordable and supportive community for individuals and families**

**1.1 Expected Results**:_Londoners have equitable access to key services, community supports and recreational opportunities that enhance wellbeing and resilience._

Metrics:
1.1a) # low-income and isolated residents are eating healthy snacks/meals

1.1 b) # low-income residents have increased awareness of community services and resources to meet their needs

**2.1 Expected Results**:_Londoners have access to quality, affordable, and timely services_

Metrics:
2.1 a) # of low-income residents are connected to supports and networks that help them achieve success

**General Support Services Programming**
- Support the management of Support Services (Food Bank, dental Clinic, London Good Food Box, Community Pop UP Market, food collation supplies and mobile food bank)
- Support the management of Meal Programs (summer Breakfast Club, Northwest Eats-Saturday Youth Meal program)-Primarily data collection and support the meal programs

**Qualifications**:

- Leadership, strong organizational, and time management skills
- Excellent interpersonal skills as well as verbal and written communication skills
- Capacity to build relationships with, community members, and Professionals
- Proven ability to work with diverse and ethnic/cultural backgrounds
- Motivated, self-starter and able to work in a fast-paced environment
- Capacity to work independently as well as within a multidisciplinary team
- Ability to work under pressure and meet deadlines
- Clearance through a Vulnerable populations police screening process
- Current CPR and First Aid certification (or willingness to obtain)
- Responsible, trustworthy, approachable and friendly
- Ability to work with a diverse population
- _**We work together to “empower and enrich the neighbourhood in an inclusive environment**_

**Salary**: $24.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Every Weekend

Work Location: In person

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