Neighbourhood Support Services Worker

6 months ago

London, Canada South London Neighbourhood Resource Centre Full time

**Report to**:
The Worker will be an employee of the South London Neighbourhood Resource Centre (SLNRC). Day-to-day supervision/consultation will be provided by the Supervisor of Neighbourhood Community Development & Neighbourhood Support Services in the form of formal supervision meetings as well as informal support as requested.

SLNRC is a Neighbourhood Resource Centre with a:
Mission to: Empower and enrich the neighbourhood in an inclusive environment

Vision to: Provide opportunities that engage and empower residents to achieve their personal potential and healthy quality of life.

**Position overview**:
The Worker will support the successful delivery of the CORE services “Neighbourhood Support Services” in relation to Basic Needs, Meal Programs, Community Advocacy & Information and Referral.

**Qualifications**:
Social Service Worker Diploma, Child and Youth Worker Diploma, Social Work Degree, or Sociology Degree. Or equivalent social services education or field experience in relation to the job posting.

**Commitment**:
This is a full-time position for (37.5 hrs/week) that will include working the occasional evening & weekend.

**Salary**:
$23.5/hour

**Outcomes**:
Londoners have access to the support they need to be successful

Expected Results: Decrease the number of London residents experiencing poverty

**Metrics**:
1. # meals served to low income residents;
2. # low income residents are provided with access to basic needs;
3. # of individuals who are provided with advocacy support;
4. # of individuals who report they are able to access relevant services and resources to meet their needs;
**General Support Services for SLNRC Neighbourhoods**:

- Support the operation of the Basic Needs (Neighbourhood Food Bank, Tax Clinic, Docs Clinic);
- Support the delivery of Meal Programs (Breakfast Club, Friday Soup, Thursday Youth Meal, Thanksgiving Dinner, Holiday snack Bags, Fruits & Veg)-Primarily data collection, distribution of food and promotion to those in need;
- Provide Advocacy & Information and Referral for those living in poverty (including assess to boots, personal hygiene items, school supplies, register/deliver hampers);
- Represent low income people at local advocacy groups (ie Basic Needs working group
- CYN);
- Provide ongoing evaluation, report writing and growth to SLNRC neighbourhood support services;
- Support Supervisor of Neighbourhood Community Development with all activities and additional initiatives related to Neighbourhood Support Services;
- Support members of the SLNRC team as needed.

**Families First Support Services Program**
- Support the running of the Good Food Box program;
- Provide outreach and support to Families First participants through Families First Manager;
- Support the distribution of the Harvest Bucks program;
- Ensure the Emergency Baby Food Cupboard is properly equipped with all needed resources;
- Support the Basic Needs of all Families First program participants when needed

**Qualifications**:

- Leadership, strong organizational, and time management skills
- Excellent interpersonal skills as well as verbal and written communication skills
- Responsible, trustworthy, approachable and friendly
- Capacity to build relationships with, community members, and Professionals
- Motivated, self-starter and able to work in a fast-paced environment
- Experience with report writing, maintaining statistics, and fundraising
- Proven ability to work with diverse and ethnic/cultural backgrounds
- Capacity to work independently as well as within a multidisciplinary team
- Ability to work under pressure and meet deadlines
- Must have a Valid G driver’s license and a reliable vehicle
- Satisfactory Canadian criminal background checks are a MUST and if you do not have it, it would be paid by the Agency

“We work together to “empower and enrich the neighbourhood in an inclusive environment.”

**Job Types**: Full-time, Permanent

**Salary**: $23.50 per hour

Schedule:

- 8 hour shift

Work Location: In person

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