Traffic Management Centre Operator

2 weeks ago

Sharon, Canada York Region Full time

**Job Description**:
**POSITION PURPOSE**

Reporting to the Supervisor, Traffic Management Operations, is responsible for monitoring and reporting on the operation of and disruptions to the traffic flow on the Regional road network; liaising with and compiling and organizing information from and for various stakeholders regarding road closures, disruptions and events; coordinating and implementing road disruption responses with various parties; operating communications equipment and monitoring alarm and status equipment in support of Department operations, updating equipment records and material inventories; receiving calls and maintaining accurate records of issues via tracking software; monitoring the Region’s traffic control system for faults and initiating the response for repairs; maintaining data in Traffic Management Systems and performing quality analyses within Traveler Information Systems.

**MAJOR RESPONSIBILITIES**
- Receives calls as part of 24-hour, seven-days-per-week service; provides general information; coordinates responses and dispatches appropriate Regional staff for emergency response.
- Communicates with operational partners (e.g. York Regional Police, municipal representatives, conservation and rail authorities, Transit Management Centre, and Roads Maintenance) to identify unplanned road disruptions or events.
- Monitors Region’s traffic control signal systems for faults and failures and initiates repairs through contractors, Technologists etc. as required.
- Coordinates operational responses to road disruption events, including implementation of and/or recommending temporary modifications in traffic control signal timing and plans, in a manner that is both safe and optimal for road network efficiency, in accordance with established operating procedures and guidelines.
- Performs quality control checks on all traveller information channels.
- Coordinates dissemination of timely and effective traveler information via external channels (e.g. broadcast media, operating partners, etc.,) in consultation with the Department’s Communication Unit, and in accordance with Corporate Communications standards, guidelines and procedures.
- Assists in development of Standard Operating Procedures to describe routine and non-routine operational instructions for various tasks.
- Analyzes data and reports traffic management performance and operational trends, including weekly, monthly and annual reporting of operational and performance statistics.
- Communicates with various Regional staff, local municipalities, YRP, contractors, and other stakeholders regarding road closure activities.
- Responds to inquiries and resolves concerns, as appropriate.
- Performs other duties as assigned, in accordance with Branch and Department objectives.

**QUALIFICATIONS**
- Successful completion of a Community College Diploma specializing in Traffic Signals/Control Systems or approved equivalent combination of education and experience in a traffic management environment.
- Minimum one (1) year experience in a traffic operations and/or dispatch environment (i.e. traffic management centre operator or traffic signal control operator or dispatcher positions).
- Knowledge of Regional road system and corporate structure.
- Knowledge and demonstrated ability in corporate core competencies including communication, innovation, teamwork and collaboration, and personal ownership.
- Excellent communication skills to interact with all levels of Regional staff, public, local municipalities and other stakeholders in emergency situations.
- Ability to handle a variety of simultaneous emergency situations in a calm, composed manner and to establish priorities and make appropriate and effective decisions in this environment.
- Ability to maintain legible and accurate records and document all relevant details.
- Ability to work in a high-volume environment
- Ability to work independently and perform scheduled activities on rotating shifts.
- Ability to work during and outside of regular business hours, to support continuous operations.

  • Primary Care Paramedic

    7 days ago

    Sharon, Canada York Region Full time

    **Job Description**: **POSITION PURPOSE**: Reporting to the Superintendent/Supervisor, Paramedic Operations, is responsible for providing ambulance services, 24-hour emergency and non-emergency care, and transportation at the Primary Care Paramedic - AIV level to and between hospitals for patients experiencing injury or illness; complying with the current...

  • Corridor Control Technician

    4 weeks ago

    Sharon, Canada York Region Full time

    **Job Description**: **POSITION PURPOSE** **MAJOR RESPONSIBILITIES** - Acknowledges, investigates, prepares documentation and recommends approval for Municipal Consents and permits for utility installations, special events, road encroachments, filming and vehicle loads (oversized/overweight) affecting the operation of Regional roads. - Co-ordinates and...

  • Corridor Control Technician

    4 weeks ago

    Sharon, Canada York Region Full time

    **Job Description**: **POSITION PURPOSE** **MAJOR RESPONSIBILITIES** - Acknowledges, investigates, prepares documentation and recommends approval for Municipal Consents and permits for utility installations, special events, road encroachments, filming and vehicle loads (oversized/overweight) affecting the operation of Regional roads. - Co-ordinates and...

  • Primary Care Paramedic

    6 hours ago

    Sharon, Canada York Region Full time

    **Job Description**: - We are offering two distinct recruitment streams, each with specific assessment criteria:_ **POSITION PURPOSE** Reporting to the Superintendent/Supervisor, Paramedic Operations, is responsible for providing ambulance services, 24-hour emergency and non-emergency care, and transportation at the Primary Care Paramedic - AIV level to...

  • Advanced Care Paramedic

    2 weeks ago

    Sharon, Canada York Region Full time

    **Job Description**: **POSITION PURPOSE** Reporting to the Supervisor, Paramedic Operations, is responsible for providing ambulance services, 24-hour pre-hospital emergency and non-emergency care, and transportation to and between hospitals for patients experiencing injury or illness; complying with the current Ambulance Act, Ministry of Health Basic Life...

  • Construction Administrator

    4 weeks ago

    Sharon, Canada York Region Full time

    **Job Description**: **POSITION PURPOSE** Reporting to the Program Manager, Capital Construction Support, is responsible for the administration of construction contracts for Capital Delivery - Transportation and related infrastructure; ensuring due diligence and compliance with plans, specifications, regulatory, legislative and environmental requirements...

  • Return to Work and Attendance Coordinator

    4 weeks ago

    Sharon, Canada York Region Full time

    **Job Description**: **POSITION PURPOSE**: Reporting to the Program Manager PSS Well-being, is responsible for promoting active return to work and attendance practices; partnering with the Corporate Workplace Health, Safety &Wellness in Corporate Services, to facilitate-integration to the workplace; supporting the Attendance Support Program for the Branch,...

  • Childcare Supervisor

    3 days ago

    Sharon, Canada Preschool Canada Full time

    **About us** - **We are looking for a highly motivated and experienced Child Care Supervisor to join our team. As a Child Care Supervisor, you will be responsible for ensuring the safety and well-being of children in our care, managing a team of child care professionals, and ensuring that our facility is clean, organized and well-maintained.**_ - **Key...

  • Childcare Supervisor

    3 days ago

    Sharon, Canada Preschool Canada Full time

    **About us** - **We are looking for a highly motivated and experienced Child Care Supervisor to join our team. As a Child Care Supervisor, you will be responsible for ensuring the safety and well-being of children in our care, managing a team of child care professionals, and ensuring that our facility is clean, organized and well-maintained.**_ - **Key...

  • Sales Associate

    6 hours ago

    Sharon, Canada TCS Marketing Systems Full time

    Overview: Associates operate on the front lines of our business, regularly meeting with and guiding realtors, brokers, and end users through the real estate products in our portfolio. They are tasked with growing our customer base by generating leads, counseling clients on market conditions, and building their network of contacts. **Responsibilities**: -...

  • Shop Janitor

    4 weeks ago

    Sharon, Canada Technicore Underground Inc. Full time

    Technicore Underground INC. as part of the Technicore Group of Companies, founded in 1994, is 100% owned and operated in Canada, and has grown to become one of the most vertically integrated tunnelling businesses in North America. With 20 years infrastructure construction experience and Technicore’s in-house manufacturing facilities, Technicore represents...

  • Statistical Data Analyst

    4 weeks ago

    Sharon, Canada York Region Full time

    **Job Description**: **POSITION PURPOSE** **MAJOR RESPONSIBILITIES** - Compiles, analyzes, models and reports on various statistical data from a variety of sources/databases to identify trends that will impact on strategic planning for programs and services and recommends appropriate service delivery strategies to address and/or mitigate the impacts. -...