Program Coordinator
4 months ago
**Program Coordinator - BCEHS Critical Incident Stress Program**
BC Emergency Health Services
Vancouver, BC
Regular, Full Time
In accordance with the Mission, Vision and Values, and strategic directions of BC Emergency Health Services, patient safety is a priority and a responsibility shared by everyone at BC Emergency Health Services, and as such, the requirement to continuously improve quality and safety is inherent in all patient and employee safety aspects of this position.
Reporting to the Manager, Critical Incident Stress Program, the Program Coordinator works to identify and prioritize projects and is responsible for the coordination of projects relating to the Critical Incident Stress (CIS) program including the broad areas of knowledge exchange, information dissemination, and education for internal and external stakeholders. The Program Coordinator is actively involved in the planning, development, implementation, and evaluation of such projects, and maintains primary project coordination responsibility. Supports team efforts with internal, external, and provincial partners on ongoing programs and initiatives to improve the quality and accessibility of health services and in related research and knowledge exchange activities. Coordinates a diversity of projects of varying size and scope in a complex and changing multidisciplinary environment.
**What you’ll do**
- Coordinates the execution of projects, assuring they are done in an efficient manner, that they adhere to project protocols, that they conform to applicable institutional and ethical policies and procedures and privacy legislation, and that they are completed within the required timelines. May include supervision of staff or students assisting in large or complex projects.
- Identifies, collects, and analyzes relevant information relating to current projects, and provides input and recommendations to manager and project/program team for development, implementation, analysis, dissemination of findings, and policy/practice implications.
- Assists with the dissemination of information and knowledge related to projects and key programs and initiatives under the identified mandate areas through a variety of vehicles to internal and external stakeholder groups.
- Actively supports the management and facilitation of time-limited projects and programs to identify best practice-grounded strategies and activities for health professionals in relation to Indigenous Health quality initiatives.
- In collaboration with Quality Leaders and/or Clinical Leads, coordinates the implementation of approved recommendations resulting from research, best practice, and policy reviews.
- Provide assistance to evaluative and special projects within the department; liaising with external partners; developing evaluative surveys using web-based survey software; supporting special initiatives.
**What you bring**
- A level of education, training and experience equivalent to a Bachelor’s degree plus five (5) years recent related experience or equivalent work-related experience in a health, social services, government, or community organization.
- Demonstrated competence in cultural safety and humility, and experience working with Indigenous communities.
- Knowledge of research, quality improvement and clinical practices relevant to the service/program area; health systems and policy; and knowledge exchange. Understanding of and practical skills in project coordination/management, research and evaluation.
**Skills & Knowledge**
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
**What we bring**
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness and development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
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