Warehouse Manager

1 week ago

Mount Pearl, Canada SYSCO FOOD SERVICES Full time

**Warehouse Manager**
- Reports To

Director of Operations

Location

St. John’s, NL

Type

Full-time, Permanent

Closing Date

May 28, 2024

**Company Overview**

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest foods and fresh ideas. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

With over 69,000 associates, the company operates more than 320 distribution facilities worldwide and serves more than 650,000 customer locations. For fiscal 2019 that ended June 29, 2019, the company generated sales of more than $60 billion.

Sysco, one of Canada’s Best Employers 2023, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. Join our winning team.

**Role**:
This position is responsible for the accurate, efficient, and safe movement of cases onto our trucks and onward to our Customers. With, and through their team of Supervisors and Clerks they are responsible for directing and coordinating the activities of outbound warehouse workers engaged in selecting, loading, stacking food service and food related products.

**Role Responsibilities**:

- Oversees the quality and accuracy of order selection
- Ensures that loading activities are monitored by warehouse management staff. Ensures special loading requests are completed as requested
- Monitors stocking and replenishment accuracy & efficiency
- Monitors loading schedule requirements
- Reviews and evaluates the cause of mis-shipments
- Develops team and individual goals and objectives
- Supports the implementation of programs with EHS
- Develops and maintains communication with other departments to enhance the night warehouse’s overall organization and efficiency
- Analyzes, identifies and proposes solutions to problems within the night warehouse operation
- Determines work procedures, prepares work schedules and expedites workflow
- Studies and standardizes procedures
- Maintains harmony among workers and resolves grievances with HR support
- Oversees investigation of customer complaints involving such matters as damaged items or mis-picks
- Supports the training and development of staff
- Supports the creation of, and reviews employee performance evaluations
- Provides feedback on the performance of associates by monitoring activities and reports
- Completes personnel records and forms as required
- Assists in human resources actions as requested
- If applicable, understand and interpret the CBA, participate in grievance, mediation, arbitration procedures at unionized facilities
- Accountable for the accuracy of timecards, approvals and scheduling of direct reports.
- Responsible for compliance with all Policies and Standard Operating Procedures (SOPs) comprising Sysco’s Food Safety Program, specific for the assigned role.
- Assist Food Safety Program Manager in ensuring compliance to Sysco’s Food Safety Program that leads to compliance with third party certification and customer requirements.
- Understands that their role is critical in creating a safe organization with mínimal environmental impact and the value that brings to the organization.
- Is willing to drive Environmental, Health and Safety performance by acting as an example and holding their team accountable to complying with EHS programs, policies, and requirements.
- Enable, champion and embrace an inclusive culture
- Develop and support high performing talent through hiring, scheduling, performance coaching, and career management practices
- Facilitate establishment of clear performance goals; Ensure that performance goals adapt to changing business demands; Identify and manage non-performers in a fair and timely way; Identify and reward top performance; links pay and performance through base, incentive, and recognition programs
- Present oneself in a manner that demonstrates executive maturity, professionalism, trust, confidence, and integrity.
- Communicates broadly and frequently the company's vision, direction, goals, performance against plan, changes, and expectations through participation in department meetings, one-on-one meetings, and informal conversations with associates
- Perform other duties as assigned.

**Qualifications/Skills/Job Requirements**:

- 2+ years’ experience leading a team, experience leading front-line supervisors preferred.
- Minimum High School diploma
- Post-secondary education in a related field preferred.
- Basic proficiency with Microsoft Office (Excel, Outlook, Word, etc.)

**_
Our Purpose_**

Connecting the world to share food and care for one another

**_
Our Mission_**

Delivering success for our customers through industry-leading people, products, and solutions

**_
Our Identity_**

Together we define our future of foodservice and supply chain

**Her

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