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Bilingual Customer Service Representative

1 month ago

Milton, Canada Uline Full time

**Bilingual Customer Service Representative**

**(English / French)**

**Pay from $32 to $36 per hour with significant growth and earning potential**

**Toronto Branch**

**3333 James Snow Parkway, Milton, ON L9T 8L1**

Customer Service is the heartbeat of Uline As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our French-speaking customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

**Better together**This position is on-site, and we are looking for people who share our passion.

**Hours**: Monday - Friday, 9:30 AM to 6 PM.

**Position Responsibilities**
- Process customer orders and inquiries in a collaborative call center using world-class technology.
- Help customers navigate Uline's website and online ordering.
- Become a product and solutions expert We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

**Minimum Requirements**
- High school diploma or equivalent. Bachelor's degree **preferred.**
- Prior customer service experience is **a plus**, but we’ll train you to provide legendary service for our customers
- **Bilingual (English / French) - fluent in both verbal and written forms.**

**Benefits**
- Company-paid extended health coverage and RRSP with 6% employer match that starts day one
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.

**Employee Perks**
- On-site café, outdoor patio and first-class fitness center.
- Monthly employee-appreciation events.
- Opportunities for community involvement.
- Best-in-class, clean, modern facilities.

**About Uline**

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

Uline is an Equal Opportunity Employer

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