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Oms Application Specialist

2 months ago

Hamilton, Canada Alectra Utilities Full time

The Opportunity

Job Posting Number:
**2024-060**

Position:
**OMS Application Specialist**

**Location**:
**Hamilton (John St) **(Hybrid: Remote/In-office)

Reports to:
**Supervisor, Operational Services OMS**

Business Unit:
**Digital & Innovation**

Division:
**Information Technology
Hours per Week:
**35**

Rate of Pay:
Number of Openings:
**1**

Union:
**No**

Open:
**February 27, 2024**

Close:
**March 12, 2024**
- Alectra is committed to putting our people first in providing a positive employee experience and a safe work environment. Our Hybrid Workplace policy allows for an effective balance for employees with the opportunity to work in a hybrid environment; a combination of Remote / In-office work based on operational requirements._

**Position Purpose**:
**Key Responsibilities/Accountabilities**
- Support daily operation of mission critical systems e.g. OMS in a 7/24 operation
- Support Control Room daily system operation and troubleshoot system issues, process issues, data issues, etc.
- Collaborate with cross-functional teams to design and implement interfaces, data exchange mechanisms, and integration workflows.
- Provide training to end-users, system operators, and technicians to ensure effective utilization of all supported systems.
- Develop user guides, training materials, and documentation to facilitate system understanding and adoption.
- Proactively identify potential issues within a system, data model or process and notify business stakeholders.
- Defines business requirements and/or refines complex business processes using the OMS/OT systems in consultation with end-users, clients or senior management.
- Assist with the development of new geospatial tools in platforms.
- Research, inventory, analyze and integrate GIS data.
- Undertake multi-criteria spatial analysis.
- Designs and implements redundant systems, policies, and procedures for disaster recovery and data archiving to protect integrity of data assets.
- Ensures compliance to legislative, regulatory and Health & Safety policies, procedures and standards.
- Performs other duties as assigned.

**Education & Specialized Knowledge**
- College diploma or university degree in computer science, information systems, engineering, business administration
- Strong OMS education or equivalent experience
- Must hold and maintain a valid class “G” driver’s license.
- Strong understanding of database structures, theories, principles, and practices
- Advanced knowledge of data exchange import\export models and processes
- Strong knowledge of Technical Analysis lifecycle process

**Experience**
- Minimum of 5 years experience in a Technical Analysis solution architect or similar role in Operational Technology field
- Strong understanding of Control Room business processes, procedures, regulations, and daily operation.
- Ability to express ideas clearly in both written and oral communications.
- Minimum 5 years’ experience developing and implementing business processes.
- Working technical experience with designing, building, installing, configuring, and supporting database servers.

**Skills/Abilities/Competencies**
- Strong understanding of the utility business operation, business requirements and regulations.
- Strong project management skills, understanding of project management methodologies and software development cycle.
- Strong customer service skills.
- Strong interpersonal, organizational, and administrative skills, with focus on attention to detail
- Ability to work with mínimal supervision to get the job done.
- Ability to promote continuous improvement through innovation and technology.
- Exceptional analytical, conceptual, and problem-solving abilities.
- Solid problem-solving and analytical skills with the ability to provide practical and/or innovative solutions to complex technical issues.
- Strong written and presentation skills, with the ability to explain technical information in an organized and concise way.
- Ability to plan, prioritize and execute multiple projects and initiatives within established timelines.
- Ability to build and maintain collaborative working relationships with internal and external stakeholders.
- Energetic and enthusiastic team player committed to the overall success of Operational Technology and Alectra.
- Work with department team and\or larger project teams to fulfill project deliverables within expected timelines.
- Ability to summarize issues and concerns at a high level.
- Maintain positive outlooks to keep others engaged in projects and department goals.
- Work with and engage with vendors and consultants to assist in meeting Alectra’s needs.

How to apply

**FOR INTERNAL CANDIDATES ONLY: First consideration will be given to permanent employees in the PWU bargaining unit.

If you would like to be considered for this position and meet the qualifications, please submit your resume by clicking on the button below.

You can also submit a resume for us to keep on file and review as new o

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