Bilingual Client Admin Support

3 weeks ago

PointeClaire, Canada First Canadian Insurance Corporation Full time

First Canadian is a national organization and we are experiencing unprecedented growth

We aim to hire bright, hard-working people who share our values. We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their success by asking for employee opinions and feedback so that we continue to be a Great Place to Work.

We award our team with the following:

- Off work 1 hour early on Fridays.
- Earned Time-Off Program and vacation.
- Group Retirement Savings Plan with employer match.
- Hybrid work options may be available.
- Newly renovated facility with ergonomic desks/chairs.
- Educational assistance and career development.
- Employee benefits.
- Health and Wellness spending account.
- Employee Assistance Program (EAP).
- Employee discount programs.
- A Culture Team dedicated to diversity, inclusion and employee programs.
- Employee recognition and appreciation events.

Check out our company page for all the information on why we believe First Canadian is an employer of choice

If you are motivated to succeed by helping people, then this is the opportunity for you

Under the direction of the Dealer Support Manager, the Bilingual Client Admin Support will offer customer service and assistance for our authorized dealers and customers nationwide.

**Essential Responsibilities**:

- Work closely with our field staff across Canada to provide industry-leading service and support to our dealer partners.
- Work with customers and dealers to complete exceptions, waivers, and transfers of coverage for creditor insurance policies.
- Assist our dealer partners in obtaining licenses required to sell certain products across Canada.
- Assist with ongoing development in our Online Resource Center, including contributing ideas, testing new developments, and troubleshooting issues as they may arise.
- Prepare dealer agreements and collect and process corporate documents.
- Other duties as required.

**Qualifications**:

- Fluent in English with proven competencies in verbal and written communication.
- Experience in the automotive, financial, or insurance sector is considered an asset.
- Post-secondary degree/diploma preferred, but not required.
- Intermediate skills with Microsoft Office (Word/Excel/Teams).

Thank you for considering our organization.

A French assessment test will be required for all bilingual applicants.

During the recruitment process you will be asked to visit the Quebec Team in our Pointe-Claire office.

We have a Mandatory Vaccination Policy to ensure employee safety due to COVID-19.

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