Veterinary Assistant/receptionist

2 weeks ago


Thunder Bay, Canada Crossroads Veterinary Clinic Full time

**Crossroads Veterinary Clinic** is seeking a friendly, team orientated and passionate Veterinary Assistant / Receptionist to join our growing practice in Thunder Bay. Crossroads is a team centered multi-veterinarian hospital engaged in offering patient centered service in Northwestern Ontario. We care for every pet as if it were our own.

Our veterinary professionals are dedicated to excellence in medicine, surgical care, and diagnostics. We are pleased to offer in-house laboratory, digital x-ray, ultrasound, laser therapy and dentistry in a beautifully renovated and expanded hospital. Responsibilities include assisting technicians and veterinarians, patient comfort, greeting clients and admitting patients, answering phones, booking appointments and clinic cleaning.

**About the Role**
- Veterinary assistant certification preferred, but not required
- Experience with animals, preferably in a veterinary setting
- The ability to strengthen the human-animal veterinary bond through exceptional care whether it is in person or on the phone, as well as the ability to handle upset or difficult clients in a tactful and respectful manner
- Strong communication and teamwork skills
- Prior knowledge of or the ability to learn medical terminology and veterinary software program
- Ability to work within a fast paced environment, with multiple phone lines
- A strong desire to educate and build solid relationships with clients
- Passion for what you do every day Enthusiasm, energy and a positive attitude
- Must be able to work Monday-Saturday, various shifts

We offer above average compensation, an intimate and exciting work environment and an excellent compensation package. Benefits include medical/dental coverage, paid sick days, paid CE, RSP matching, uniform allowance and a generous pet discount.

**About Us**

**Crossroads Veterinary Clinic** is part of the **VetStrategy** group of clinics. **VetStrategy** is a 100% Canadian operated group of veterinary clinics with locations throughout Canada. We believe that veterinary clinics are an integral part of the community they serve and as such we put a large focus on community-based activities and initiatives. Every clinic we partner with is unique and serves a very diverse client base.

**WHAT WE OFFER**
- Friendly and supportive work environment
- Continuing education allowance
- Comprehensive benefit plan
- Competitive compensation
- Access to Animal Care Technology online training
- Access to medical webinar events throughout the year by leading specialists
- Opportunity to advance in your career
- Commitment to the community and to helping pets in need through the Oscar Fund activities
- Competitive medical and pet supply discounts

**We look forward to hearing from you**

**Job Type**: Part-time

Pay: From $18.00 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Work Location: In person



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