Food and Beverage Supervisor

4 weeks ago

Richmond, Canada Hilton Vancouver Airport Full time

The Hilton Vancouver Airport Hotel is a leading global hospitality company offering business and leisure travelers the finest in accommodations, service, amenities and value. We are dedicated to providing exceptional guest experiences and with 237 rooms and over 4,000 square feet of event space, our Team Members are front and centre of the hotel driving all aspects of the business

**RESPONSIBILITIES**:

- Has overall knowledge of Hilton standards for CAVU kitchen bar and Banquet operations.
- Provides leadership through involvement in: hotel committees, daily pre-shift meetings, ensuring completion of side work and cleaning duties for each outlet.
- Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints.
- Ensures team members are empowered to satisfy guest concerns regarding product and service.
- Tracks issues so action may be administered to prevent re-occurrence and implement solutions for greater guest/staff satisfaction.
- Works with management to maintain a positive environment where suggestions and concerns are brought forward.
- Assists management with creating a high performing team through training of new and existing team members.
- Supervises Outlets & Banquet staff and provides immediate feedback to team members in order to meet Hilton standards. Ensures proper coaching and direction is provided.
- Acts as host in the restaurant by greeting and seating guests promptly as required. Responsible for answering restaurant telephone, answering inquiries, taking and maintaining reservations.
- Assists servers with service delivery in outlets to ensure maximum guest satisfaction from point of entry to departure.
- Assists with cash and liquor control procedures and ensures they are followed by all food and beverage team members.
- Ensures uniforms are in good repair, clean, presentable, and worn in compliance of uniform standards.
- Assists with pre-service briefings to educate team members on menu items including ingredients, preparation methods and unique tastes.
- Ensures performance is rewarded through use of hotel recognition program.
- Assists with managerial duties such as, making adjustments to schedules to maintain operational requirements, participating in quarterly food & beverage wares inventory, and maintaining décor/presentation of restaurant and bar as required.
- Assists with monthly inventories of the food and beverage department
- Adheres to local liquor and health & safety laws.
- Coordinates food & beverage delivery to functions with the Culinary and Banquet teams.
- Assists with the leadership and supervision of banquet associates during all aspects of the event process (set-up, service & tear down).
- Responsible for the smooth service of banquet/meeting functions.
- Assists the Food & Beverage Manager with banquet billing.
- Ensures department compliance of BEO specifics for every event (linens, chairs, food guarantees, tables, staging, and special items).
- Responds to guests special requests with creativity and urgency.
- Ensures follow-through on Banquet standards.
- Other duties as required

**QUALIFICATIONS**:

- Minimum 1 year of food & beverage experience in a supervisory role, or equivalent experience.
- Knowledge of local health & liquor laws.
- Valid Serving it Right Certification.
- Knowledge of wines, beer and spirits.
- Knowledge of Micros an asset.
- Ability to lift up to 50 lbs.
- Current Food Safe (preferred).
- Diploma/degree in hospitality or related topic (preferred).
- Proficient in MS Office programs i.e. Word, Excel, Outlook, Teams.
- Self-starter who takes initiative and has a demonstrated eye for detail.
- Proven ability to manage multiple functions while meeting deadlines.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift

Supplemental pay types:

- Overtime pay

**Experience**:

- Supervising: 1 year (preferred)
- banquets: 2 years (preferred)
- food and beverage: 4 years (preferred)

Work Location: In person

  • Food & Beverage Buffet Supervisor-rrcr

    4 weeks ago

    Richmond, Canada Great Canadian Full time

    River Rock Casino Resort is currently looking for a Food & Beverage Supervisor, Buffet. You will be responsible for directing the daily operations of the Buffet in the Manager's absence, ensuring compliance with company standards in all areas of operation, including product preparation, guest relations, restaurant maintenance and repair, inventory...

  • Food & Beverage Supervisor-rrcr

    4 weeks ago

    Richmond, Canada Great Canadian Full time

    **As a Starbucks Supervisor, you will be responsible for the day to day activities of Starbucks at River Rock Casino Resort. In this role, you will lead the Starbucks team members in all aspects or management from hiring and onboarding to scheduling and performance management. You will motivate and lead by example while ensuring safe and secure workplace for...

  • Food & Beverage Supervisor - Gordon Ramsay Steak

    2 weeks ago

    Richmond, Canada Great Canadian Full time

    **Position Summary**:Under the direction of the Shift Manager, the Supervisor, Gordon Ramsay Steak is responsible for providing front-line supervision to front of house team members. This position assists with managing daily operations, ensuring excellent service, and maintaining high standards of food and beverage quality. The role requires a hands-on...

  • Assistant Food

    4 weeks ago

    Richmond, Canada Hilton Vancouver Airport Full time

    The Hilton Vancouver Airport Hotel is a leading global hospitality company offering business and leisure travelers the finest in accommodations, service, amenities and value. We are dedicated to providing exceptional guest experiences and with 237 rooms and over 4,000 square feet of event space, our Team Members are front and center of the hotel driving all...

  • Food & Beverage Lead

    4 weeks ago

    Richmond, Canada River Rock Casino Resort Full time

    River Rock Casino Resort is currently looking for a Team Lead in the Food & Beverage Department. Under the supervision of the Manager, Food & Beverage Outlet or the Shift Manager, Food & Beverage Outlet this position is responsible for coordinating day - to-day activities of Food and Beverage Operation(s) on a shift basis while establishing a safe and...

  • Food and Beverage Server

    4 weeks ago

    Richmond, Canada Continental Seafood Restaurant Full time

    Education: - Expérience: **Education**: - No degree, certificate or diploma **Tasks**: - Prepare and serve specialty food at customers' tables - Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings - Describe menu items including daily specials for customers - Advise on menu selections - Greet...

  • Food & Beverage Banquet Supervisor-rrcr

    4 weeks ago

    Richmond, Canada Great Canadian Full time

    **Duties and responsibilities for our next Food and Beverage Supervisor, Banquets will include**: - Providing leadership, direction and mentoring to the banquet operation on a shift basis as well as providing input for performance evaluations - Implementing banquet strategic plans under the direction of the Manager - Reviewing all banquet set ups, Banquet...

  • Food and Beverage Server

    6 days ago

    Richmond, Canada SUSHI MURA Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 to less than 7 months - **Work setting**: - Restaurant - ** Tasks**: - Prepare and serve specialty food at customers' tables - Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings - Describe menu items including daily...

  • Food and Beverage Cashier

    3 weeks ago

    Richmond, Canada Great Canadian Casinos Full time

    River Rock Casino Resort is seeking a hardworking, upbeat and experienced F&B Cashier to join our team at the International Food Court. You will also be responsible for providing exceptional customer service, managing guest bills and working under the direction of the F&B Shift Managers. **Duties and responsibilities for our Food and Beverage Cashier will...

  • Food and Beverage Server

    4 weeks ago

    Richmond, Canada Buns Master Bakery Full time

    **JOB REQUIREMENTS**: **Education**: - No degree, certificate or diploma **Experience**: - Will train **Work setting**: - Relocation costs covered by employer **Tasks**: - Prepare and serve specialty food at customers' tables - Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings - Describe...

  • Food and Beverage Server

    4 weeks ago

    Richmond, Canada Sweet Memory Dessert Ltd Full time

    **JOB REQUIREMENTS**: **Education**: - Secondary (high) school graduation certificate **Experience**: - Will train **Work setting**: - Relocation costs covered by employer **Tasks**: - Address customers' complaints or concerns - Prepare and serve specialty food at customers' tables - Present bills to customers and accept payment in cash, credit or...

  • Food and Beverage Operations Manager

    3 weeks ago

    Richmond, Canada Hudson Group at Vancouver International Airport Full time

    **_Food and Beverage Operations Manager at YVR Vancouver International Airport_**: **Perks**: Hudson PerkSpot, Discount 20% Hudson Employee Discount, 50% Hudson Food and Beverage Discount, Medical, Dental & Vision Insurance, Company Paid Life Insurance, Employee Recognition Programs, Performance Bonus as applicable **Grow With Us!** Hudson is North...

  • Assistant Food

    3 weeks ago

    Richmond, Canada GolfBC Group Full time

    Lakeside Grill at Mayfair Lakes Golf & Country Club is currently recruiting for a full-time Assistant Food & Beverage Manager to join our team! The Assistant Food & Beverage Manager works closely with the Food & Beverage Manager to lead and develop the Front of House Team while ensuring that exceptional service is delivered to our Guests. Mayfair Lakes...

  • Food and Beverage Server

    4 weeks ago

    Richmond, Canada Hazukido Cafe Plus Full time

    **Key Duties & Responsibilities** - Provide first class service with attentiveness and etiquette to all guests - Communicate restaurant concept to guests and recommend food & beverage programs - Communicate guest requests to kitchen effectively - Perform cleaning and busing duties - Perform cashier duties as needed - Ensure that sanitation and organization...

  • Supervisor, Food and Beverage Processing

    3 weeks ago

    Richmond, Canada Lekker Food Distributors Ltd. Full time

    Education: No degree, certificate or diploma - Experience: 2 years to less than 3 years **Tasks**: - Train staff/workers in job duties, safety procedures and company policies - Recommend measures to improve productivity and product quality - Supervise, co-ordinate and schedule (and possibly review) activities of workers - Establish methods to meet work...

  • Food and Beverage Server

    4 weeks ago

    Richmond, Canada K-Fever Karaoke Ltd. Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset - or equivalent experience **Tasks**: - Prepare and serve specialty food at customers' tables - Describe menu items including daily specials for customers - Advise on menu selections - Clear and clean tables, trays and chairs - Serve food and beverages - Take orders...

  • Server - Food and Beverage Services

    3 weeks ago

    Richmond, Canada BOSTON PIZZA IRONWOOD Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings - Greet patrons, present menus, make recommendations and answer questions regarding food and beverages - Order and maintain inventory of...

  • Shift Manager, Food and Beverage

    3 weeks ago

    Richmond, Canada Great Canadian Gaming Corporation Full time

    **Duties and responsibilities for our next Shift Manger will include**: - Scheduling and supervising employees - Assigning shift work assignments - Monitoring cash outs and forwarding discrepancy reports to management/accounting - Completing shift reports for management and for the next shift - Directing the day-to-day activities of Food & Beverage...

  • Server - Food and Beverage Services

    4 days ago

    Richmond, Canada Little Ongpin Restaurant Full time

    or equivalent experience **Work setting**: - Restaurant **Tasks**: - Prepare and serve specialty food at customers' tables - Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings - Describe menu items including daily specials for customers - Advise on menu selections - Clear and clean tables,...

  • Food & Beverage Porter

    3 days ago

    Richmond, Canada Great Canadian Full time

    Position SummaryUnder the general direction of Manager, Banquets, this position is responsible for the physical set up of banquet rooms and the theatre. On occasion, they will be required to assume all roles of a server including serving food and beverages to guests. Ensuring adherence to the Company’s policies and procedures, motivates and leads by...