Assistant Food

6 months ago

Richmond, Canada Hilton Vancouver Airport Full time

The Hilton Vancouver Airport Hotel is a leading global hospitality company offering business and leisure travelers the finest in accommodations, service, amenities and value. We are dedicated to providing exceptional guest experiences and with 237 rooms and over 4,000 square feet of event space, our Team Members are front and center of the hotel driving all aspects of the business

The Assistant Food & Beverage Outlets Manager will be reporting to the F&B Manager. The position will be full-time and the hours of work will be varied shifts including days, evenings, weekends and holidays.

**The Assistant Food & Beverage Outlets Manager will be responsible for**:

- Assists the F&B Outlets in the day-to-day operations of the Outlets (including the Restaurant, Banquets and In Room Dining).
- Helps to implement and maintains Service Standards and customer relations. Coordinate food & beverage delivery functions with the Culinary/Banquet team & other banquet team members.
- Maintains a visible presence on the floor and providing support to associates.
- Assists in monitoring controls of labour, beverage costs, inventories, productivity and operating within budgeted guidelines.
- Assists Food & Beverage Manager with processing banquet billings/invoices.
- Communicates with associates using tools, such as development reviews, training, departmental orientation, and departmental meetings.
- Takes an active role in training and developing the F&B Team Members.
- Monitors and responds in a timely manner to guest requests on the hotel's social media channels.
- Ensures department compliance of BEO specifics for every event (linens, chairs, food guarantees, tables, staging, and special items).
- Other duties as assigned by the Food & Beverage Manager.
- Minimum 2 years of experience in Food & Beverage, previous supervisory or management experience preferred.
- Related experience in Banquets is preferred.
- Working knowledge of Micros POS, Amadeus and banquet billing is an asset.
- A Degree or Diploma in Tourism Management, or related field is considered an asset.
- Excellent communication, analytical and interpersonal skills.
- Highly motivated with the ability to motivate others.
- Ability to work varied shifts including mornings, evenings and weekends.
- Promotions and marketing experience is considered an asset.
- Ability to maintain a high energy level with an outgoing and upbeat personality.
- Desire to develop, coach and train associates is crucial.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Evening shift
- Morning shift
- Weekend availability

**Experience**:

- manager/supervisor: 2 years (preferred)
- Food and beverage: 3 years (preferred)
- banquet: 3 years (preferred)

Licence/Certification:

- Serving It Right (preferred)

Work Location: In person

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