Customer Service
1 month ago
Your professional transformation starts here
Looking for a work environment that’s as safe as it is friendly? How about a stable job that offers excellent advancement opportunities, all while helping build a greener future?
This job is for you
**Sanimax Hamilton is looking for a Customer Service Student for the Ontario Procurement team.**
Reporting to the Procurement Manager, the Customer Support Student is responsible to provide administrative support to the Ontario Procurement team for the 2023 summer.
**Job duties**:
- Contact Customers to inform of modification for the scheduling.
- Contact Customers for surveys
- Validate new account tickets from Customer Service
- Provide basic training on the use of the system to new Procurement Representatives and assist Customer Service agents in the “Account Opening” process if required
- Provide additional Service Ticket support when needed
- Supporting the Procurement Team upon request
- Special projects
**Job requirements**:
- Limited travel required, around 25% (GTA area)
- This role is located at our facility in Hamilton
- Develop and maintain good working relationships with other departments and our customers.
- Possess working knowledge of administrative tasks.
- Comfortable to follow all company policies and procedures
- Ability to read, write, and understand the English language. Additionally, French would be an asset.
- Ability to effectively communicate both orally and in writing with Sanimax personnel, customers, vendors, suppliers, and other business-related contracts.
- Ability to work independently, set priorities, and determine work assignments and work methods.
- Ability to assist with special or ongoing projects as instructed by the Procurement Manager
- Ability to operate all necessary office equipment required to accomplish job duties, such as computers, telephones, fax machines, etc.
- Ability to perform basic mathematical calculations.
- Ability to assist in other work-related areas as requested.
**Give meaning to your career and help us make a difference: become a transformation champion**
- At Sanimax, we see strength in diversity, and we are proud to be an equal opportunity employer_
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