Coach Advisor

**Patrick Morin**

Well established in the hearts of Quebecers for over 60 years, Patrick Morin has carved out an imposing place for itself in the hardware industry in several regions of Quebec. With 21 branches and more than 1,700 employees, the company quickly became an important pillar of the industry, building an unparalleled reputation for itself. Newly acquired by experienced people since February 2021, we can now add to our already winning philosophy, essential element, to the vision of expansion and challenges conveyed by our new leaders, namely their employees’ happiness. By being part of the team, you make sure you join a company that will develop your potential’s immensity, regardless of your role.

**We Offer**:
**A pleasant working environment**:One of our strengths is undoubtedly the fun we have at work and the team spirit We make up our team of enthusiastic, dedicated, proud people who prioritize collective goals over individual ones.

**The pride of working in a well-established Quebec company that has the wind in its sails**

**And much more: competitive compensation and benefits, employee discounts after 3 months, etc.**

**Job Summary**

**Main Responsibilities**

Train, Integrate and Develop Employees
- Listening, available, organized in order to integrate and train new employees in their department in a dynamic and efficient manner;
- Perform and coordinate various varied training (floor training, ERP use training, OHS training);
- Develop the junior and intermediate employees of their department.

Respond Effectively to Customer Needs
- Provide personalized customer service from welcoming customers through to the final sale by listening, evaluating and recommending products to customers that suit their needs;
- Be on the lookout for sales opportunities;
- Offer complementary or substitute products;
- Make special orders when a product is not in stock and follow up on customer complaints;
- Track customer orders and quotes with the system.

Fill the Shelves
- Get missing products in the warehouse or at the reception;
- Ensure stock management (rotation, inventory, hole report) and product availability;
- Ensure that the displays are adequate (flyers, promotions, current products).

Merchandising
- Showcase the merchandise by creating product montages in strategic locations;
- Carry out price changes according to PM procedures and displays of information and/or technical data sheets relating to the products;
- Perform the correct placement of products at least twice a day;
- Ensure the cleanliness of the workplaces.

**Profile of Skills and Qualifications Required**

**Training/Experience/Certification**
- Hold a high school diploma (DES);
- 2 years of retail experience (asset).

**Knowledge**
- Have a good command of the French language, both oral and written, English (asset);
- Have the skills to use a computer system;
- Have knowledge in the field of renovation (asset).

**Required Skills and Aptitudes**
- Have good dexterity in handling products;
- Be in good physical shape;
- Have a good ability to make calculations to estimate the necessary quantity of products;
- Be professional and a good communicator;
- Able to understand and speak French;
- Have good listening skills, good interpersonal skills, and a good team spirit.

**Working Conditions**
- Standing work with frequent movements in the store;
- Loads of 50 to 75 pounds to be lifted occasionally;
- Store working environment;
- Daytime, evening, and weekend schedule.