2024 Summer Student

2 weeks ago

Toronto, Canada Royal Bank of Canada Full time

**Job Summary**

RBC Global Cards Supplier Services is hiring a Cards Supplier Analyst Intern. You will be responsible for the analysis, facilitation, documentation, testing and support of Credit Cards Supplier Systems and related interfaces for assigned projects, assignments and initiatives. You will also act as a resource to cross

functional stakeholder teams for small to large-scale projects/initiatives and have a clear focus on RBC Vision and Values, while attaining specific business strategies and an enhanced client experience through ongoing efficiency and effectiveness policy/process improvements.
- Investigate and analyze processes and systems, ensuring traceability of requirements to deliverables
- Partner with Subject Matter Experts and stakeholders to create and translate business requirements and user stories into functional/technical/systems use cases for implementation
- Define scope and deliverables to align with stakeholder expectations and recommend business solutions that satisfy sponsor/stakeholder needs, continually exploring and assessing options for value-add to clients
- Define acceptance criteria, help Quality Assurance (QA) with test cases/test data, review defects arising from testing and work with stakeholders to resolve them, help identify risks/issues and recommend mitigation strategies
- Effectively communicate and function as a liaison between stakeholders, cross-functional teams, vendors and the project team to strengthen relationships and collaborate to get things done
- Triage and resolve escalations/incidents at first point of contact and/or escalate issues, risks and technology related problems
- Support projects and, in partnership with our Cards Supplier QA team, support the User Acceptance and Post Implementation Testing process

**Job Skills**

Analytical Thinking, Business Requirements, Communication, Computer Literacy, Cross-Functional Teamwork, Deliverables Management, Detail-Oriented, Documentations, End-to-End Testing, Interpersonal Relationships, Listening Effectively, Personal Development, Project Documentation, Quality Assurance (QA), Taking Initiative, Translations

**Additional Job Details**

**Address**:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

**City**:
TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Personal and Commercial Banking

**Job Type**:
Student/Coop (Fixed Term)

**Pay Type**:
Salaried

**Posted Date**:
2024-02-05

**Application Deadline**:
2024-02-19

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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