Summer Student Program

2 weeks ago

Toronto, Canada Toronto Transit Commission Full time

**Job Title**:
**Summer Student Program (Administration & Customer Service)**

**JOB INFORMATION**

**Requisition ID**: 8676
**Salary Information**: $17.85 - $22.22 per hour
**Employment Type**: Summer Student
**Weekly Hours**: 35-40 hours
**Off Days**: Various
**Shift**: Various
**Posted On**: November 29, 2023
**Last Day to Apply**: January 7, 2024

The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud. The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."

**Summer 2024 Student Program**:
**Administrative & Customer Service**

**Eligibility**
- To be considered for summer student employment, you must be:

- Availability to throughout May 6, 2024 to August 23, 2024; students are required to work for the full duration of the term,
- Eligible to work in Canada,
- A full-time student, enrolled in full-time studies (Winter 2024 academic term) at a registered institution; and
- Returning to full-time studies in the Fall 2024 academic term/year.

**Please note - You will be asked to provide proof that you meet these requirements.**

**Recruitment Process**

The Toronto Transit Commission will do education, work, security and reference checks which will be used for employment assessment purposes only. Employment is conditional upon satisfactory reference checks, a criminal record search, and completion of pre-placement health assessment related to the position. If the position is designated Safety-Sensitive under the TTC’s Fitness for Duty Policy, you will be required to pass a drug test as part of the certification process.

**Positions**
Our
- Customer Service Centre Clerk
- Operating Clerk
- Senior Operating Clerk
- Capital Clerk
- Fare Collector

**Requirements**:
Each role has its unique requirements, but all roles include the general requirements listed below:

- Customer service skills: ability to handle customer inquiries, provide solutions and direct any questions to appropriate contacts when and if necessary;
- Interpersonal, oral and written communication skills, and good organizational skills with the ability to meet required deadlines
- Problem Solving: understanding the issues at hand and using TTC resources to provide the most appropriate solutions
- Knowledge of modern office methods, procedures, practices and equipment
- Will be required to successfully complete TTC’s in-house training relevant to this position.

**Shifts**

The TTC operates 24 hours per day, 7 days a week. Therefore, students must be flexible and willing to work shift work, as 80% of the positions available involve working various shifts (morning, afternoon, nights), which may include working weekends and holidays.

[Not translated in selected language]
- The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee._

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