Program Manager of Zoning Services

7 months ago

Guelph, Canada The City of Guelph Full time

Why Guelph:
**What we offer**:
We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer:

- Paid vacation days, increasing with years of service
- Paid personal days;
- Hybrid and flexible work arrangements;
- Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
- Extended health and dental benefits, including Health Care Spending Account;
- Employee and Family Assistance Program;
- Parental leave top up program;
- Learning and development opportunities including tuition assistance
- Employee recognition programs.

Position Overview:
**Key duties and responsibilities**:

- Provide visible and positive leadership to staff consistent with the commitments of our corporate values, developing and nurturing a work environment that is inclusive, respectful and motivating for staff.
- Responsible for the management, supervision, guidance, and direction of the Zoning Services team.
- Champion and facilitate change in a team-based working environment.
- Evaluate performance and assist in establishing objectives for staff, monitor results, and provide coaching, training and development opportunities as needed.
- Responsible for the administration and enforcement of the Zoning By‐law, Sign By‐law, Swimming Pool and Hot Tub By-law, Lodging House Certification process and the Additional Residential Dwelling Unit Registration program.
- Responsible for the issuance of all Sign By-law permits and overseeing the preparation of all Sign By‐law variances.
- Develop policies and procedures and implement new technologies.
- Review property related information (plans, etc.) and perform on‐site inspections with staff, as necessary.
- Issue Provincial Offence Notices and Informations under the Provincial Offences Act and attend court, as necessary.
- Monitor the quality of complaint investigations and all response time service standards.
- Responsible for overseeing continuous improvement initiatives for the department.
- Representative for Building Services on the Corporate Health and Safety committee.
- Perform other related duties as assigned.

**Qualifications and requirements**:

- Completion of post-secondary education in Zoning By‐law Administration/Urban Planning or related field.
- Extensive experience in zoning by-law administration, inspection and enforcement within a municipal or similar government setting.
- Successful completion of, or be willing to obtain, the Ontario Building Officials Association: Zoning Administration and General Legal/Process courses within a specified timeframe.
- Successful completion of, or be willing to obtain, the Association of Municipal Managers, Clerks and Treasurers of Ontario Primer on Planning course within a specified timeframe.
- Certified, or be willing to become certified by the Municipal Law Enforcement Officers’ Association within a specified timeframe.
- Leadership skills acquired through experience supervising, leading and motivating staff.
- Must have extensive knowledge of the Ontario Planning Act and municipal Zoning By‐law(s).
- Must be knowledgeable of the Provincial Offences Act and the Occupational Health and Safety Act.
- Ability to establish and maintain effective working relationships with a diverse group of stakeholders including the ability to communicate effectively and provide excellent customer service.
- Excellent conflict resolution and change management skills.
- Ability to set priorities, solve problems and meet deadlines under pressure.
- Experience with AMANDA software or other permit tracking software would be considered an asset.
- A satisfactory Police Record Check (including vulnerable sector screening) would be required at time of offer.

**Hours of work**:
35 hours per week, Monday to Friday, between the hours of 8:30 a.m and 4:30 p.m. This position is eligible for hybrid and flexible work arrangement options (as per current corporate policy).

**Pay/Salary**:
Non-Union Grade 6: $91,567.41-$114,459.27

**How to apply**:

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