Wireless Supervisor

7 months ago

Surrey, Canada Staples Full time

**Who we are**
As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn and grow together.

**Some perks and benefits**:

- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more...

**We are building an inclusive and diverse team**
Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

**Some of what you will do**
As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest wireless tech products, services, and trends. Primarily a sales position, you will partner with management to determine and deliver on daily financial/ non-financial goals. Passionate about wireless technology, you continuously grow their knowledge by committing to ongoing self-development and interact with the larger store team and other business units by sharing your expertise.

**Specifically, you will**:

- Partner with management to identify and achieve short and long-term goals for the wireless department
- Ensure team understands connection between store financial success and the wireless department
- Lead and model selling by cultivating a selling culture with associates to achieve current goals and targets
- Lead and model unlocking the whole store play by engaging with customers and associates in other departments when not engaged with a customer at the wireless kiosk
- Effectively resolve customer concerns and escalates to management when appropriate
- Perform follow-up calls to solicit feedback on sales and promote additional products and services where applicable
- Take opportunities to identify and grow new business opportunities and prospects such as generating referrals and participating in outreach activities
- Work with various market leaders including General Manager, Divisional Sales Manager, Regional Sales Manager, Retail Sales, and Services Manager to target and generate business sales leads and referrals
- Provide management with relevant sales information
- Participate in the recruitment, hiring and onboarding processes within their department
- Be accountable for training and coaching associates in all aspects of sales and customer engagement Understand and adhere to all asset protection and privacy policies, and coach others to do so as well

**Qualifications**:
**Some of what you need**
- Completion of post-secondary education is preferred
- 2+ years of Wireless Sales experience
- 1+ years in a supervisory role with direct accountability for achieving sales targets is preferred
- Ability to resolve clients concerns in a diplomatic manner
- Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
- Capacity to work independently and seek out assistance as required

  • Wireless Supervisor

    7 months ago

    Surrey, Canada Staples Full time

    **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that’s you,...

  • Retail Store Manager

    4 weeks ago

    Surrey, British Columbia, Canada Wireless World Solutions Ltd. Full time

    About the RoleAt Wireless World Solutions Ltd., we are seeking an experienced Retail Store Manager to join our team. As a Sales Team Supervisor, you will be responsible for leading and guiding our sales staff to achieve exceptional customer satisfaction and drive business growth.

  • Business Development Manager

    2 weeks ago

    Surrey, British Columbia, Canada Smart Wireless Full time

    Job DescriptionWe are seeking an experienced Sales Supervisor to join our team at Smart Wireless.The ideal candidate will have a strong background in sales and customer service, with the ability to lead and motivate a team of retail salespersons and sales clerks.Responsibilities:Assign sales workers to duties and establish work schedulesSell merchandise and...

  • Security Supervisor

    4 weeks ago

    Surrey, Canada Allied Universal® Full time

    Security Supervisor **Overview**: We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on...

  • Sales Supervisor

    3 months ago

    Surrey, Canada 555 Wireless Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Retail business **Tasks**: - Assign sales workers to duties - Authorize return of merchandise - Sell merchandise - Resolve issues that may arise, including customer requests, complaints and supply shortages - Organize and maintain inventory -...

  • Sales Supervisor

    3 months ago

    Surrey, Canada Wireless Country Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Retail business **Tasks**: - Assign sales workers to duties - Establish work schedules - Sell merchandise - Resolve issues that may arise, including customer requests, complaints and supply shortages - Organize and maintain inventory - Supervise...

  • Sales Supervisor

    7 months ago

    Surrey, Canada Wireless Country Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Retail business **Tasks**: - Assign sales workers to duties - Establish work schedules - Sell merchandise - Resolve issues that may arise, including customer requests, complaints and supply shortages - Organize and maintain inventory -...

  • Sales Supervisor

    2 weeks ago

    Surrey, Canada Smart Wireless Full time

    Education: - Expérience: - **Education**: - Secondary (high) school graduation certificate - ** Work setting**: - Retail business - ** Tasks**: - Assign sales workers to duties - Establish work schedules - Sell merchandise - Resolve issues that may arise, including customer requests, complaints and supply shortages - Organize and maintain inventory -...

  • retail store supervisor

    7 months ago

    Surrey, Canada Uconnect Wireless Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearWork settingRetail businessTasksAssign sales workers to dutiesSell merchandisePrepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortagesOrganize and maintain...

  • sales supervisor

    7 months ago

    Surrey, Canada Smart Wireless Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingRetail businessTasksAssign sales workers to dutiesEstablish work schedulesSell merchandise Resolve issues that may arise, including customer requests, complaints and supply shortagesOrganize and maintain inventorySupervise and co-ordinate activities of...

  • Retail Store Supervisor

    6 months ago

    Surrey, Canada Uconnect Wireless Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Work setting**: - Retail business **Tasks**: - Assign sales workers to duties - Sell merchandise - Prepare reports on sales volumes, merchandising and personnel matters - Organize and maintain inventory - Resolve problems that arise, such as customer...

  • Retail Store Supervisor

    7 months ago

    Surrey, Canada Uconnect Wireless Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Retail business **Tasks**: - Assign sales workers to duties - Sell merchandise - Prepare reports on sales volumes, merchandising and personnel matters - Resolve issues that may arise, including customer requests, complaints and supply shortages -...

  • sales supervisor

    7 months ago

    Surrey, Canada 555 Wireless Ltd. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingRetail businessTasksAssign sales workers to dutiesAuthorize return of merchandiseSell merchandise Resolve issues that may arise, including customer requests, complaints and supply shortagesOrganize and maintain inventorySupervise and co-ordinate activities of...

  • Sales Supervisor

    7 months ago

    Surrey, Canada 555 Wireless Ltd. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Retail business **Tasks**: - Assign sales workers to duties - Authorize return of merchandise - Sell merchandise - Organize and maintain inventory - Resolve problems that arise, such as customer complaints and supply shortages - Supervise...

  • Sales Supervisor

    6 months ago

    Surrey, Canada 555 Wireless Ltd. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Retail business **Tasks**: - Assign sales workers to duties - Authorize return of merchandise - Sell merchandise - Resolve issues that may arise, including customer requests, complaints and supply shortages - Organize and maintain...

  • Store Supervisor/cell Phone-computer Technician

    3 months ago

    Surrey, Canada Dr. Phone Fix Full time

    **Application Instructions**: Dr. Phone Fix, Canada’s leading destination for cell phone, tablet, iPad, computer, and laptop needs, is looking for customer-focused, tech-savvy individuals. We specialize in buying, selling, repairing, and connecting wireless devices and are dedicated to hiring and valuing a skilled workforce. **Position...

  • Retail Store Supervisor

    2 weeks ago

    Surrey, Canada Newton Wireless Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - **Tasks**: - Hire and train or arrange for training of staff - Authorize payments by cheque - Order merchandise - Sell merchandise - Resolve issues that may arise, including customer requests, complaints and supply shortages - Organize and maintain...

  • Sales Supervisor

    3 months ago

    Surrey, Canada Bolt Wireless Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 to less than 7 months **Tasks**: - Assign sales workers to duties - Hire and train or arrange for training of staff - Establish work schedules - Prepare reports on sales volumes, merchandising and personnel matters - Resolve issues that may arise, including customer requests,...

  • sales supervisor

    3 weeks ago

    Surrey, Canada Bolt Wireless Inc. Full time $29

    Education: Expérience: Education Secondary (high) school graduation certificate Tasks Assign sales workers to duties Hire and train or arrange for training of staff Establish work schedules Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and...

  • sales supervisor

    3 weeks ago

    Surrey, Canada G1 Wireless LTD. Full time $28

    Education: Expérience: Education Secondary (high) school graduation certificate Tasks Assign sales workers to duties Authorize return of merchandise Establish work schedules Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and...