Wireless Supervisor

6 months ago

Surrey, Canada Staples Full time

**Who we are**
As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn and grow together.

**Salary Range; $18.10-$20.85**

**Some perks and benefits**:

- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more...

**We are building an inclusive and diverse team**
Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

**Some of what you will do**
As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest wireless tech products, services, and trends. Primarily a sales position, you will partner with management to determine and deliver on daily financial/ non-financial goals. Passionate about wireless technology, you continuously grow their knowledge by committing to ongoing self-development and interact with the larger store team and other business units by sharing your expertise.

**Specifically, you will**:

- Partner with management to identify and achieve short and long-term goals for the wireless department
- Ensure team understands connection between store financial success and the wireless department
- Lead and model selling by cultivating a selling culture with associates to achieve current goals and targets
- Lead and model unlocking the whole store play by engaging with customers and associates in other departments when not engaged with a customer at the wireless kiosk
- Effectively resolve customer concerns and escalates to management when appropriate
- Perform follow-up calls to solicit feedback on sales and promote additional products and services where applicable
- Take opportunities to identify and grow new business opportunities and prospects such as generating referrals and participating in outreach activities
- Work with various market leaders including General Manager, Divisional Sales Manager, Regional Sales Manager, Retail Sales, and Services Manager to target and generate business sales leads and referrals
- Provide management with relevant sales information
- Participate in the recruitment, hiring and onboarding processes within their department
- Be accountable for training and coaching associates in all aspects of sales and customer engagement Understand and adhere to all asset protection and privacy policies, and coach others to do so as well

**Qualifications**:
**Some of what you need**
- Completion of post-secondary education is preferred
- 2+ years of Wireless Sales experience
- 1+ years in a supervisory role with direct accountability for achieving sales targets is preferred
- Ability to resolve clients concerns in a diplomatic manner
- Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
- Capacity to work independently and seek out assistance as required

  • Wireless Supervisor

    6 months ago

    Surrey, Canada Staples Full time

    **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that’s you,...

  • Customer Service Manager

    1 week ago

    Surrey, British Columbia, Canada Wireless Country Full time

    Job OverviewWe are seeking a highly skilled and motivated Sales Supervisor to join our team at Wireless Country. As a key member of our retail sales team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of service excellence.About the RoleThis is an exciting opportunity for a results-driven...

  • Sales Team Lead Position

    1 week ago

    Surrey, British Columbia, Canada 555 Wireless Full time

    About the RoleWe are seeking a highly motivated and experienced Sales Supervisor to join our team at 555 Wireless. In this role, you will be responsible for leading our sales team and driving business growth.

  • Retail Store Management Position

    1 week ago

    Surrey, British Columbia, Canada Uconnect Wireless Full time

    Are you a results-driven professional looking to advance your career in retail management? Uconnect Wireless is seeking a skilled Retail Store Supervisor to join our team.About the RoleWe are seeking an experienced Retail Store Supervisor to oversee the daily operations of our retail store. As a key member of our team, you will be responsible for driving...

  • Sales Operations Manager

    2 weeks ago

    Surrey, British Columbia, Canada Yamco Wireless Inc. Full time

    About the RoleWe are seeking a highly skilled Sales Supervisor to join our team at Yamco Wireless Inc. As a Sales Supervisor, you will be responsible for overseeing sales operations and leading a team of sales staff.

  • Retail Store Team Lead

    4 weeks ago

    Surrey, British Columbia, Canada Newton Wireless Inc. Full time

    Retail Store Supervisor Job DescriptionAt Newton Wireless Inc., we are seeking a highly skilled Retail Store Supervisor to join our team. As a Retail Store Supervisor, you will be responsible for overseeing the daily operations of our retail store, ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Hire, train, and...

  • Business Development Manager

    2 weeks ago

    Surrey, British Columbia, Canada Bolt Wireless Inc. Full time

    Job OverviewBolt Wireless Inc. is seeking a skilled Sales Supervisor to join our team. In this role, you will be responsible for overseeing the sales process and ensuring its smooth execution.

  • Sales Team Lead

    2 weeks ago

    Surrey, British Columbia, Canada 555 Wireless Full time

    Sales Supervisor Role at 555 WirelessThis position is responsible for managing sales teams and overseeing retail store operations.Key Responsibilities:Assign sales teams to duties and tasks.Authorize return of merchandise and resolve customer complaints.Supervise and co-ordinate activities of sales teams.Organize and maintain inventory levels.Requirements:1...

  • Retail Store Supervisor

    1 week ago

    Surrey, British Columbia, Canada Uconnect Wireless Full time

    About the RoleAs a Retail Store Supervisor at Uconnect Wireless, you will play a pivotal role in overseeing daily store operations and ensuring excellent customer experiences.Key ResponsibilitiesSales Performance Management: Assign sales tasks to team members, monitor their performance, and provide guidance to drive sales growth.Inventory Control: Organize...

  • Sales Team Lead

    4 weeks ago

    Surrey, British Columbia, Canada 555 Wireless Full time

    Sales Supervisor Job DescriptionAt 555 Wireless, we are seeking a highly skilled Sales Supervisor to join our team. The successful candidate will be responsible for overseeing the sales team, ensuring that sales targets are met, and providing excellent customer service.Key Responsibilities:Assign sales workers to duties and supervise their...

  • Retail Store Team Lead

    2 weeks ago

    Surrey, British Columbia, Canada Uconnect Wireless Full time

    Job DescriptionUconnect Wireless is seeking a skilled Retail Store Supervisor to oversee the daily operations of our retail store. The successful candidate will have experience in a retail environment and be able to provide excellent customer service.Key ResponsibilitiesSales: Sell merchandise to customers, ensuring that they are satisfied with their...

  • Sales Team Lead

    4 weeks ago

    Surrey, British Columbia, Canada Smart Wireless Full time

    Sales Supervisor Job DescriptionAt Smart Wireless, we are seeking a highly skilled Sales Supervisor to join our team. As a Sales Supervisor, you will be responsible for leading a team of sales professionals and ensuring that our retail store runs smoothly and efficiently.Key Responsibilities:Assign sales workers to duties and establish work schedules to...

  • Business Development Manager

    1 week ago

    Surrey, British Columbia, Canada Bolt Wireless Inc. Full time

    Job OverviewBolt Wireless Inc. is seeking a highly motivated Sales Supervisor to join our team. As a key member of our sales department, you will be responsible for managing and coordinating the activities of sales workers.The ideal candidate will have excellent communication and leadership skills, with the ability to work effectively in a fast-paced...

  • Sales Team Lead

    4 weeks ago

    Surrey, British Columbia, Canada Yamco Wireless Inc. Full time

    Job Summary: We are seeking a highly skilled Sales Supervisor to join our team at Yamco Wireless Inc. As a Sales Supervisor, you will be responsible for supervising staff, assigning sales workers to duties, and authorizing payments by cheque. You will also be responsible for ordering merchandise, resolving issues, and organizing and maintaining inventory.Key...

  • Sales Team Lead

    1 week ago

    Surrey, British Columbia, Canada Yamco Wireless Inc. Full time

    OverviewThe Sales Supervisor position at Yamco Wireless Inc. is an excellent opportunity for a motivated individual to join our team in a leadership role.Salary and BenefitsThe estimated annual salary for this position ranges from $45,000 to $60,000 based on the market standards in your location.Job DescriptionWe are seeking an experienced Sales Supervisor...

  • Senior Sales and Operations Manager

    4 weeks ago

    Surrey, British Columbia, Canada Newton Wireless Inc. Full time

    Job Summary:As a Retail Store Supervisor at Newton Wireless Inc., you will be responsible for overseeing the daily operations of our retail store. This includes managing staff, authorizing payments, ordering merchandise, and resolving customer issues. If you have a strong background in sales and customer service, and enjoy leading a team, this could be the...

  • Sales Department Manager

    2 weeks ago

    Surrey, British Columbia, Canada Wireless Country Full time

    Job SummaryWe are seeking a highly skilled Sales Supervisor to join our team at Wireless Country. The ideal candidate will have excellent leadership and communication skills, with the ability to motivate and guide a team of sales professionals to achieve exceptional results.Key ResponsibilitiesAssign sales workers to duties and establish work schedules to...

  • Sales Team Lead

    1 month ago

    Surrey, British Columbia, Canada Yamco Wireless Inc. Full time

    Sales Supervisor Job DescriptionAt Yamco Wireless Inc., we are seeking a highly skilled Sales Supervisor to join our team. The successful candidate will be responsible for supervising staff, assigning sales workers to duties, and hiring and training or arranging for training of staff.Key Responsibilities:Supervise staff and assign sales workers to dutiesHire...

  • Retail Store Manager

    4 weeks ago

    Surrey, British Columbia, Canada Uconnect Wireless Full time

    Job Summary: We are seeking a highly motivated and organized Retail Store Supervisor to join our team at Uconnect Wireless. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.Key Responsibilities:Assign sales workers to duties and ensure...

  • Sales Team Leader

    4 weeks ago

    Surrey, British Columbia, Canada 555 Wireless Full time

    Job SummaryAs a Sales Supervisor at 555 Wireless, you will be responsible for leading a team of sales professionals in a retail business setting. Your primary goal will be to drive sales growth, while ensuring exceptional customer service and maintaining a high level of accuracy in sales transactions.ResponsibilitiesLeadershipAssign sales workers to duties...