Manager, Scotiatrust Learning

2 months ago

Toronto, Canada Scotiabank Full time

Requisition ID: 209094

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Is this role right for you?**

As the Manager, Scotiatrust Learning & Talent Development, you contribute to the development and management of the Scotiatrust learning and talent management program. You will support the implementation and execution of people-related programs within the trust company and will assist as the change management lead where applicable for initiatives rolled out to Scotiatrust.

**In this role you**:
Support the implementation and ongoing management of the following across all Scotiatrust roles:

- Inventory of job descriptions
- Experience and service standards and key metrics for hiring and performance management processes
- Career Pathways program(s) that provide a roadmap for staff progressing into more advance roles

Support the implementation of employee training programs, in partnership with the Senior Manager, by
- Collaborating with Practice Excellence to include Scotiatrust staff and content in the broader training programs
- Facilitating employee onboarding and implementing a structured approach to orientation and engagement
- Supporting the design and execution of new, role specific programs, with priority placed on the Trust Officers, Estate & Trust Consultants programs
- Facilitating delivery of sessions related to use of systems and other tools in support of staff becoming more efficient and effective

Support the delivery of ongoing professional development by:

- Planning and facilitating a regular schedule of learning sessions
- Incorporating feedback into the planning process
- Planning and participating in the execution of National Conferences
- Managing the job aids and resources ensuring they are updated regularly and remain accurate and relevant

Champion change and support the adoption of change for professional development offerings and programs and process and technology changes by:

- Support the communication of the change
- Assess and incorporate the change impact and readiness into the approach
- Provide input (and in some cases create) the training materials and sessions
- Directs day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits. Communicates the Bank’s risk culture and risk appetite statement throughout their teams
- Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Fosters a success-oriented, accountable environment within the company
- Proven success in management positions within the Personal Trust industry, Wealth Management and Registered Plans
- Participation in CSI and STEP
- Professional or Industry accreditation in addition to a University bachelors’ degree and Law degree

**Do you have the skills and requirements that will enable you to succeed in this role? - We’d love to work with you if have**:

- Completion of a post-secondary education
- Knowledge of the wealth management & financial services industry
- Knowledge of and experience in the trust industry is preferable
- Strong leadership skills & interpersonal skills to facilitate the development of a positive and effective team environment.
- Strong communication skills
- Ability to motivate and create engagement and interest in learning programs
- French language skills are preferable
- Change management experience and/or certification is preferable

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

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