Complex Claims Specialist

3 weeks ago

Halifax, Canada TD Bank Full time

**Complex Claims Specialist**:

- 425292BR

**Job Category - Primary**
- Insurance

**Work Location**
- 101 McNabb Street Insurance, 420 Rothesay Avenue, 43 Champlain Street (477 Paul St.) Insurance, 6940 Mumford Road Insurance

**Employment Type**
- Regular

**City**
- Dieppe, Halifax, Markham, Saint John

**Time Type**
- Full Time

**Province/State**
- New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario

**Hours**
- 35

**Workplace Model**
- Hybrid

**Pay Details**

**Department Overview**
- TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.
- In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.
- At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated, and professional development is taken seriously. More than just a job, we offer rewarding careers.
- CUSTOMER
- Use expert knowledge to handle complex, high risk claims that typically take over a year to resolve.
- Maybe required to meet clients/witness etc. in the field to obtain statements and/or negotiate claims
- Collaborate with internal and external partners while valuing speed and accuracy to deliver the legendary customer experience
- Identify potential fraudulent claims and handle according to organizational processes/procedures
- Work with claim management vendors to maintain service standards

**Job Details**

SHAREHOLDER
- Support the timely and accurate completion of business processes and procedures
- Protect the interests of the organization - identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
- Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations
- Identify, suggest and actively participate in process improvement opportunities
- Actively manage relationships within and across various business lines/ corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
- Ensure necessary due diligence to support the accuracy of all customer transactions / activities
- Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
- Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

EMPLOYEE / TEAM
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
- Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
- Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
- Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH
- Handle complex Residential, Accident benefits and Casualty claims
- Has maximum claims advisor authority limit and requires next level approved for a limited number of claims
- Expert knowledge and understanding of the operating environment, business proce

  • Sr Claims Examiner

    1 day ago

    Halifax, Canada Co-operators Full time

    Company: Sovereign Department: Claims Employment Type: Hybrid Work Model Language: This role operates in English. The Opportunity: As a wholly owned subsidiary of the Cooperators General Insurance company, Sovereign Insurance believes your experience matters. This is our promise to not only our clients but to our employees as well, because we know the...

  • Accident Benefits Claims Advisor Ii

    1 month ago

    Halifax, Canada TD Bank Full time

    Work Location: Halifax, Nova Scotia, Canada Hours: 35 Line of Business: TD Insurance Pay Details: **Job Description**: - Department Overview TD Insurance is an integral part of TD Bank Group (TD) and we're driven to provide legendary experiences and trusted advice to our customers. We help protect our clients from the ‘accidents of life’ by offering...

  • Claims Pa2

    1 month ago

    Halifax, Canada Capgemini Full time

    **Claims PA2** - **070926** **About Capgemini** Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and...

  • Claims Pa2

    4 weeks ago

    Halifax, Canada Capgemini Full time

    **Claims PA2** - **070582** **About Capgemini** Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and...

  • Accounts Payable Specialist

    3 days ago

    Halifax, Canada Graybar Full time

    **Job Brief**: Accounts Payable is directly responsible for performing data entry and related duties in disbursing non-payroll accounts payable to individuals, suppliers, businesses and other entities. Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in...

  • Broker Development Specialist

    3 days ago

    Halifax, NS, Canada HUB International Full time

    Broker Development Specialist Halifax, NS At HUB Financial, we pride ourselves on fostering an environment dedicated to professional growth and client-centric values. As part of the HUB International family, we specialize in offering tailored financial and insurance solutions, empowering our clients to achieve their long-term goals. Customizable flexible...

  • Broker Development Specialist

    5 hours ago

    Halifax, Canada Hub International Full time

    Broker Development Specialist Halifax, NS At HUB Financial, we pride ourselves on fostering an environment dedicated to professional growth and client-centric values. As part of the HUB International family, we specialize in offering tailored financial and insurance solutions, empowering our clients to achieve their long-term goals. Our commitment to...

  • Broker Development Specialist

    6 hours ago

    Halifax, Canada HUB International Full time

    Broker Development Specialist Halifax, NS At HUB Financial, we pride ourselves on fostering an environment dedicated to professional growth and client-centric values. As part of the HUB International family, we specialize in offering tailored financial and insurance solutions, empowering our clients to achieve their long-term goals. Our commitment to...

  • Broker Development Specialist

    5 hours ago

    Halifax, Canada HUB International Full time

    Broker Development Specialist Halifax, NS At HUB Financial, we pride ourselves on fostering an environment dedicated to professional growth and client-centric values. As part of the HUB International family, we specialize in offering tailored financial and insurance solutions, empowering our clients to achieve their long-term goals. Our commitment to...

  • Broker Development Specialist

    5 hours ago

    Halifax, Canada HUB International Full time

    Broker Development Specialist Halifax, NS At HUB Financial, we pride ourselves on fostering an environment dedicated to professional growth and client-centric values. As part of the HUB International family, we specialize in offering tailored financial and insurance solutions, empowering our clients to achieve their long-term goals. Our commitment to...

  • Bilingual Financial Specialist

    1 month ago

    Halifax, Canada First Nations Financial Management Board Full time

    Salary: $89,175 - $133,250 **Position Overview** Reporting to the Senior Financial Officer, the Financial Specialist, Shared Services is responsible for supporting selected First Nation clients across Canada through remote accounting and on-going training. **Accountabilities** - Develop relationships with assigned clients that have an approved Financial...

  • Bilingual Financial Specialist

    4 weeks ago

    Halifax, Canada First Nations Financial Management Board Full time

    **Position Overview** Reporting to the Senior Financial Officer, the Financial Specialist, Shared Services is responsible for supporting selected First Nation clients across Canada through remote accounting and on-going training. **Accountabilities** - Develop relationships with assigned clients that have an approved Financial Administration Law (FAL) to...

  • Bilingual Financial Specialist

    1 month ago

    Halifax, Canada First Nations Financial Management Board Full time

    **Position Overview** Reporting to the Senior Financial Officer, the Financial Specialist, FMS Support Services is responsible for supporting selected First Nation clients across Canada through remote accounting and on-going training. **Accountabilities** - Develop relationships with assigned clients that have an approved Financial Administration Law (FAL)...

  • Intermediate Procurement Specialist

    2 days ago

    Halifax, Canada Irving Shipbuilding Full time

    **Located at 3099 Barrington Street in Halifax, Nova Scotia, Canada, B3K 5M7, and 35 Micmac Boulevard, Dartmouth, Nova Scotia, Canada, B3A 4Y8, Irving Shipbuilding is proud to be Canada’s National Shipbuilder. Over the next 30 years, our shipbuilders will construct 20+ modern patrol ships and surface combatants for the Royal Canadian Navy as part of the...

  • Contract Billing Specialist

    1 month ago

    Halifax, Canada Province of Nova Scotia Full time

    **Salary**:$2,640.65- $3,215.50 Bi-Weekly / $68,656.90 - $83,603.00 Annually (PR 14) **Position Type**: Full-Time Permanent (35 hours a week) **Benefits**: Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension **Location**: Halifax with Hybrid work Arrangements **Department**: Cyber Security and Digital...

  • IT Specialist

    1 month ago

    Halifax, Canada GBS Technologies Full time

    GBS Technologies is an independently owned and operated Wireless & IT Solutions Company operating in Atlantic Canada. Our IT Solutions provide small to medium-sized businesses (SMBs) with End-to-End IT services. We are expanding our team by seeking an IT Specialist to support, onboard, and maintain the systems of our clients. We are looking for an...

  • IT Digital Procurement Specialist

    1 month ago

    Halifax, Canada Province of Nova Scotia Full time

    **Department**:Service Nova Scotia and Internal Services **Location**:HALIFAX **Type of Employment**:Permanent **Union Status**:NSGEU - NSPG **Closing Date**:02-Aug-23 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: Procurement is a division of the Department of Service Nova Scotia & Internal Services ("SNSIS") that manages major...

  • Intermediate Procurement Specialist

    1 day ago

    Halifax, Nova Scotia, Canada Irving Shipbuilding Full time

    INTERMEDIATE PROCUREMENT SPECIALIST Located at 3099 Barrington Street in Halifax, Nova Scotia, Canada, B3K 5M7, and 35 Micmac Boulevard, Dartmouth, Nova Scotia, Canada, B3A 4Y8, Irving Shipbuilding is proud to be Canada's National Shipbuilder. Over the next 30 years, our shipbuilders will construct 20+ modern patrol ships and surface combatants for the Royal...

  • Disability Case Manager

    1 month ago

    Halifax, Canada Canada Life Assurance Company Full time

    **Job Description**: We are looking for a **Disability Case Manager in Halifax, NS.** Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? In our organization, we believe in working collaboratively in a team environment to share our knowledge with one another and to...

  • Procurement Specialist

    3 days ago

    Halifax, Canada Province of Nova Scotia Full time

    **Department**:Service Nova Scotia **Location**:HALIFAX **Type of Employment**:Permanent **Union Status**:NSGEU - NSPG **Closing Date**:06-Jun-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: Procurement is a division of the Department of Service Nova Scotia and Internal Services (“SNSIS”) that manages major purchases for...